Join StackAdapt as the Manager of Client Success, where you'll lead a remote team in providing exceptional strategic advice to clients and drive growth initiatives. Focus on achieving client retention through cutting-edge onboarding and support.
In this role, you will manage a dedicated team of Client Success Managers who are passionate about serving StackAdapt clients. Your leadership will ensure the team meets client retention and growth goals while enhancing operational processes. Effectively utilize your communication skills to advocate for clients and implement effective strategies.
Key Responsibilities:
• Oversee retention and revenue growth initiatives • Design and execute comprehensive onboarding programs • Serve as a trusted advisor for client strategy • Foster collaboration and drive automation efforts • Monitor and report on client success metrics
Requirements: • 3+ years in managing client-facing teams • Deep knowledge of media and programmatic landscape • Proven leadership and mentoring capability • Solid problem-solving and communication skills • Experience with strategic planning
Develop your career in a supportive workplace while optimizing client service delivery and team success at StackAdapt. #J-18808-Ljbffr