Shape the future of client interactions at Richardson Wealth as a Senior Journey Owner. This role seamlessly integrates operations with digital product strategies and continuous improvement initiatives.As the Senior Operations Journey Owner, you will lead the design and optimization of the servicing journey for clients and advisors. Your responsibilities span from defining journey strategies to executing major transformations. Engaging with stakeholders to ensure alignment and compliance will be a critical part of your role.Key Responsibilities:
Develop comprehensive journey vision and execution strategies
Lead significant multi-year transformation programs
Engage and influence senior stakeholders effectively




Ensure adherence to regulatory requirements in operations
Innovate change management strategies for team buy-inRequirements:
10+ years in wealth management operations and digital delivery
In-depth knowledge of brokerage and regulatory obligations
Solid track record in business case development
Experience in agile project delivery and stakeholder leadership
Capability to enhance complex processes with measurable outcomesContribute to exemplary client journeys with operational leadership at Richardson Wealth.#J-18808-Ljbffr

📌 Senior Journey Owner In Wealth Operations Toronto
🏢 Richardson Wealth
📍 Toronto