Become a key leader in member satisfaction as a Supervisor in Windsor. At Movati, coordinate your team's efforts to ensure every member feels valued and understood.
As the Member Experience Supervisor, you will play a critical role in coaching and motivating your staff to meet shared sales goals. Your daily tasks will include engaging with members and addressing their needs, ensuring a comfortable and welcoming environment.
Your proactive approach will be essential in matching members with the right services and resolving any issues.
Key Responsibilities:
- Coach staff to achieve individual and team sales goals
- Interact with members to enhance their visit experience
- Address and resolve membership inquiries and challenges
- Maintain a friendly, inviting atmosphere within the facility
- Organize and execute staff training sessions
Requirements:
- 2+ years in a customer service background
- 1+ year of successful sales experience
- Track record of driving customer growth
- Open to working various shifts
- Robust leadership and communication abilities
Lead your team to success, ensuring Movati members feel at home and supported.
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📌 Supervisor for Member Experience at Movati (Windsor)
🏢 Movati Athletic
📍 Windsor
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