We are seeking a User Safety & Risk Operations Agent to investigate, assess, and respond to complex cases involving user safety, fraud, abuse, and policy violations. The successful candidate will use strong analytical judgment, attention to detail, and empathy to help maintain a secure and trustworthy digital environment.
Key Responsibilities:
Content Moderation
- Review and enforce platform policies through manual and AI-assisted moderation.
- Investigate escalated reports involving harmful or policy-violating content.
- Review user appeals and make accurate, well-documented decisions.