Rainy River District Sc hool Board

NOTICE O F POSITION

Posting Number: 2627-33 Date: August 19, 2026

To: External Applicants

Position: 1.0 FTE Information Technology Specialist

Anticipated Start Date: TBD

Schedule Monday to Friday, 7 hours per day, 35 hours per week

Location: Education Centre

Salary: $75,497 - $88,816

Application Process: Applications must include the Board’s application form, a cover letter,

current resume and the Reference Authorization Form, including three employment related references (one of which must be from a current or recent supervisor).

Please submit application to: Human Resources Department

Rainy River District School Board

522 Second Street East

Fort Frances, ON P9A 1N4

Fax: (807) 274-1950

Email: [email protected]

Accommodation in the recruitment process is available upon request for applicants with disabilities.

For further clarification or questions please contact

Cindy Glavish, Manager of IT Services, (phone hidden) ext: 4990

Closing Date: Friday, September 4, 2026 at 4pm

INFORMATION TECHNOLOGY SPECIALIST

POSITION INFORMATION

Job Title: Information Technology Specialist

Team: Information Technology Services

Reports to: Manager of Information Technology Services

Employee Group: Non-Union

Location: Education Centre

Date Completed: February 16, 2022

Date

POSITION PURPOSE The Information Technology Specialist is responsible for installing, maintaining, administering and supporting all facets of information technology used within the School Board. The

Information Technology Specialist will identify and rectify problems with both hardware and software technology, analyze current and future needs and make recommendations for appropriate hardware and software solutions. This includes supporting the Board’s networking infrastructure, servers, switches and routers, wireless technology, client endpoints, and cloud-

based platforms.



The incumbent supports technology service requests and provides training support for all end-users (staff and students). Additionally, the position ensures compliance with all software licencing agreements and performs other related duties as required by the Manager of Information Technology Services.

TECHNICAL KNOWLEDGE & SKILLS

- 3-yr College diploma in Computer Technology, Computer Science or a related field.
- 1-3 years experience in the above responsibilities.
- Demonstrate an awareness and willingness to respond to internal customers in order to

respond to and meet their needs, requirements and expectations.
- Must be able to rapidly acquire knowledge on non-standard applications and apply

effective technical skills across known and new problems as they arise.
- Robust analytical and effective problem-solving skills.
- Skilled at communicating and sharing technical information to non-technical users in a

clear, concise and easy to understand manner.
- Ability to work as an individual contributor as well as part of a team and with other

relevant stakeholders at all levels of the organization.
- Must be able to work well under pressure, utilizing excellent organizational skills and

demonstrated ability to prioritize multiple and changing demands. Information Technology Specialist of 3

- Strong skill set in Microsoft M365 and Google for Education ecosystems, along with

experience with Microsoft Power Platform, including PowerBI, along with Python and PowerShell.




- Experience and knowledge working with and building AI Agents.
- Exemplary attention to detail with excellent planning, and time management skills.
- A valid driver’s license (level “G” minimum)

RESPONSIBILITIES CUSTOMER SERVICE / DIRECT SUPPORT TO END USERS

- Addresses the needs of end users, either over the phone or via submitted service

requests.
- Assesses and troubleshoots technical issues and works toward achieving an appropriate

resolution.
- Addresses issues that may include but are not limited to network connectivity, wireless

connections, fire and print services, cloud platform, classroom technology hardware/software and user authorization rights.

UPDATE AND MAINTAIN INFRASTRUCTURE

- Implements and maintains critical infrastructure requirements at key times during the

year (e.g. March Break; Summer Break).
- Completes maintenance tasks include but are not limited to upgrading, installing, and

configuring routers and switches, printer replacements, desktops, and devices, etc. MAINTENANCE OF CLOUD SERVICE PLATFORMS

- Ensures cloud-based platforms are aligned with best practices.
- Implements new configuration settings as the platforms implement new feature sets

which support the requirements of the Education sector and its end users.

OPERATIONAL PROCEDURES AND DOCUMENTATION

- Ensures IT operational procedures and other related documentation is reviewed and

kept updated.
- Documentation requirements include but are not limited to standard operating

procedures, guides, and other resource materials. Information Technology Specialist of 3

WORKING CONDITIONS

- Normally works in an office or school environment
- Occasional exposure to disagreeable conditions
- Minor exposure to hazards and risk of injury
- Occasional exposure to stressful conditions

Information Technology Specialist of 3

📌 2627-33 - 1.0 FTE Information Technology Specialist - Non-union - Education Centre (Fort Frances)
🏢 Rainy River District School Board
📍 Fort Frances