Why Join Us?

At CARMA, our vibrant culture is the foundation of everything we do, fostering connections and ensuring employees feel valued, engaged, and part of a supportive community.

Founded in 1977, CARMA was the first Measurement Canada-approved supplier of electronic submetering systems, installing over 450,000 meters nationwide, with more than 100,000+ suites under contract. We provide submetering systems, billing services, and data for cost recovery and sustainability reporting across Canada, with offices in Lindsay, Toronto, Calgary, Edmonton, and Vancouver.

Proud to be Great Place to Work certified, we are committed to Diversity, Equity, Inclusion (DE&I;), Environmental, Social, and Governance (ESG) principles, and Corporate Social Responsibility (CSR). With a robust benefits package, we create an environment where employees can thrive both personally and professionally.

Our core values of accountability, teamwork, customer-centric, respect, and excellence guide us in every decision and interaction. If these values align with yours, CARMA could be the perfect place for your next career move - where we encourage growth, prioritize collaboration, and celebrate success together.

Here’s what you can expect as part of the CARMA experience:

- Competitive Salaries: A rewarding structure based on experience and performance.
- Company-Wide Annual Salary Increase: Recognition of your contributions through annual salary adjustments.
- Comprehensive Advantages Package: Including a healthcare spending account, dental and prescription drug coverage, life and disability insurance, an employee and family assistance program, and more.
- Paid Sick Leave: Your health matters. We offer paid sick leave so you can rest and recover without financial worry.
- Paid Personal Leave: Maintain work-life balance with paid personal leave for family time, appointments, or self-care.
- Additional Vacation Leave: Additional days off to help you relax, recharge, and maintain a healthy work-life balance.
- Wellness Week: A dedicated time to focus on health and well-being.
- Investment in Tools & Resources: We invest in the latest tools, technology, and training to support your success and professional growth.
- Professional Development Support: We provide resources and allowances for ongoing learning and career growth.
- Employee Engagement Program: Initiatives designed to keep employees involved, motivated, and connected.
- Team-Building Activities: We regularly organize activities that promote creativity, collaboration, and unity, building strong, trusting teams.
- Monthly Company Lunches: A time to unwind, enjoy great food, and strengthen relationships with colleagues, celebrating both work and personal milestones.
- Quarterly Townhall Meetings: We value open and transparent communication. These meetings keep everyone informed, encourage discussions, and include training sessions to support continuous learning. Plus, our "Ask Me Anything" sessions allow for direct interaction with leadership.
- Volunteer and Community Involvement Opportunities: CARMA supports employees who want to give back to their communities through service.
- Employee Referral Program: Rewarding employees for helping us grow the team with successful referrals.
- Employee Recognition and Awards: Celebrating achievements and outstanding contributions across the company.
- Work from Home Flexibility (as applicable): Offering a balance between remote and office work.

If you’re passionate about building strong business relationships and thrive in a collaborative, performance-driven environment, we have an exciting opportunity for an Account Executive to join our Sales team in Toronto, ON. Our core business hours are from 8:00 AM to 5:00 PM, Monday to Friday (may vary depending on the role).



This role supports our commercial growth across Eastern Canada and is ideal for a results-oriented professional who enjoys developing new business, managing key client relationships, and contributing to strategic sales initiatives within the submetering and utility billing industry. ACCOUNT EXECUTIVE, COMMERCIAL – EASTERN CANADA

General Description:

Under the general direction of the Chief Executive Officer, an Account Executive develops business relationships within the defined sales territory and market, provides client support, & monitors client satisfaction, generates sales opportunities, adopts the company’s marketing tools and identifies potential marketing initiatives, prepares cost estimates and customer quotations, and updates the CRM on a daily / as needed basis.

Characteristics, Features, Requirements:

This position requires expertise in sales, marketing, administrative, project management, and technical skills. Specifically targeting & securing business relationships in the Commercial sector (Office, Retail, Institutional) in Eastern Canada (Ontario, Quebec, Nova Scotia) with Wholesalers, Contractors, Engineers and School Boards, as well as client support with the Vice President of Sales and Marketing.

Major responsibilities include management of CARMA’s existing large Commercial Clients to generate additional revenue, facilitating channel engagement with Engineers, Wholesalers and Contractors and general direct selling through the use of cold calls, sales leads, sales presentations, networking events and maintaining & developing business relationships.

Reporting:

The Account Executive reports directly to the Vice President of Sales and Marketing. The Account Executive is required to report as follows, but not limited to:

· Meet on a weekly basis with the sales team to share progress and updates;

· Update the CRM on a daily / as needed basis.

Important and Essential Duties:

The duties of this position include, but are not limited to, the following:

Management Responsibilities and Initiatives

· Assist in establishing Yearly and Quarterly Sales Forecasts for the Ontario marketplace as well as other markets as determined;

· Report to Vice President of Sales and Marketing on Weekly Sales, Sales Challenges, Competitive Changes, necessary Strategies Adjustments and Sales Team status and any Field Level customer feedback;

· Collect and Report Market Intelligence on Competitive Offerings and Contract Differentials for the markets being managed.

· Collaborate on the assembly and adjustments to Market Strategies for the markets being managed with Senior Management;

· Keep Apprised of and Report on New Competitive Threats, Adjusted Competitive Offerings, and Changing Market Trends that could affect aforementioned Sales Forecast;

· By way of report, provide insight on areas that will improve visibility within the Commercial market.

· By way of report, provide insight on areas that will give CARMA a competitive advantage in the markets being managed.

Project/Equipment Process Management

· Prepare proposals/quotes;

· Work with customers to define/understand scope of work/services (e.g., a key consideration of any job);

· Oversee project from inception to completion.

o Regularly review project status o Provide updates to stakeholders o Help address any site issues (e.g., delays, deliveries)





o Help coordinate with clients/contractors

Sales Responsibilities and Initiatives

· Meet Secured Sales goals as assigned annually;

· Direct customer selling;

· Attend/host presentations and/or lunch and learn sessions for engineers, wholesalers and contractors;

· Secure business and maintain sales backlog;

· Monitor customer satisfaction and performance.

Experience/Knowledge/Ability

· Solid knowledge of CARMA’s products and services;

· Deep understanding of submetering and utility billing concepts, including knowledge of regulations;

· Exceptional relationship management abilities;

· Proven leadership and team-building skills in a fast pace environment;

· Analytical and disciplined in sales forecasting and reporting;

· Excellent communication skills (oral and written);

· Ability to meet timelines;

· Must be able to work independently;

· Good knowledge of Microsoft Suite;

· Analytical;

· Strong Customer Focus;

· Strong Negotiating skills;

· Committed to standards of the highest professionalism and ethical behaviour;

· Handles confidential Information with discretion.

Qualifications

· Experience in Sales and contract negotiations;

· Post-Secondary education in Sales Management is considered an asset.

Working Conditions

· Home office/sales environment;

· Ability to work long and non‐conventional hours to achieve sales goals;

· Driving required. Valid Class G driver’s license and applicable insurance is required;

· Travel required;

· A collaborative and supportive work environment focused on employee engagement and professional growth.

Join us in our mission to make a meaningful impact and create a brighter, more efficient tomorrow.

This position is salaried plus commission.

Please note that this position is for an existing vacancy.

CARMA does not use AI to screen applications.

As a condition of employment, the successful candidate will be required to initiate a Criminal Record and Judicial Matters Check (CRJMC) prior to commencing the role. Results must be submitted to the Human Resources team. Any information disclosed will be reviewed in accordance with applicable policies, and consideration will be given to the nature and relevance of any findings.

CARMA Corp. is committed to meeting the accessibility needs of persons with disabilities in an effective and timely manner in accordance with the applicable standards set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the provisions of the Ontario Human Rights Code, and any other applicable legislation. We foster an inclusive organizational culture as an Equal Opportunity Employer.

The posted salary range reflects the potential earning span for this role. Starting salary is determined based on factors such as relevant experience, education, training, skills, certifications, and overall alignment with the position. Internal pay equity and market compensation data may also be considered. Final salary varies based on several considerations, and starting offers are usually below the top of the posted range.

We thank you for your interest; however, only successful applicants will be contacted.

Pay: $75,000.00-$95,000.00 per year

Benefits

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Tuition reimbursement
- Wellness program
- Work from home

Application question(s):
- You acknowledge that this position requires that you have a valid class G driver's license and applicable vehicle insurance?

Experience:
- Sales and contract negotiations: 1 year (required)

Willingness to travel:
- 25% (required)

Work Location: In person

📌 Account Executive - Commercial (Eastern Canada) (Toronto)
🏢 Carma
📍 Toronto