- Reporting to the Accounts Receivable Manager, you will be responsible for managing customer collections, resolving billing-related inquiries, and ensuring timely receipt of payments while maintaining positive customer relationships

- You will work closely with customers and internal stakeholders to address outstanding balances, reconcile accounts, and support the overall health of the business’s cash flow
- The ideal candidate is solutions-oriented with strong communication, negotiation, and problem-solving skills, keen attention to detail, and the ability to work independently in a fast-paced workplace
- An opportunity to play an important role in managing cash flow, supporting customer retention, and helping a global growing SaaS company operate efficiently

- Own your work and drive improvements. This isn’t just a collections role. You’ll have the opportunity to identify process gaps, recommend improvements, and help build scalable finance operations that support a high-growth business

- Partner across the business. You’ll collaborate with teams across Finance, Customer Success, Sales, and Operations to solve problems, improve customer experiences, and ensure smooth billing and payment processes

- Work with customers around the world. As a global organization, Achievers supports customers across multiple regions, giving you exposure to a diverse customer base and the opportunity to grow your skills

- Join a company that genuinely invests in its people.



Achievers is built on a culture of belonging, recognition, and growth. You’ll be surrounded by team-oriented teammates, have opportunities to develop your career, and work for a company whose mission is to help people feel valued at work

- Execute AR related processes accurately and in a timely manner by performing analysis and reconciliations, creating journal entries, and following up with open and reconciling items

- Identify outstanding account receivables and reach out to customers to discuss their debt

- Resolve billing and customer credit issues, and encourage timely payments

- Generate monthly reports and assist with account reconciliation

- Collaborate with various stakeholder groups to address inquiries from internal and external customers and recommend solutions

- Assist in developing process improvement policies and procedures

- Assist in financial audits and collaborate with external auditors as necessary

Benefits

- Parental Leave Top-up ??

- RRSP Matching ??

- Health Benefits and Life Insurance Coverage Upon Your First Day ?

- Flexible Vacation ?️

- Employee and Family Assistance Program ??

- Internal Mentorship Program ?

- Full access to the LinkedIn Learning Library ?‍?

- Employee-Led Employee Resource Groups ??

- Participation in our Points-based Employee Recognition Program ✨

- A beautiful office space located in Liberty Village, Toronto ??

- Opportunities for professional development and career growth ?

📌 Accounts Receivable and Collection Specialist (Toronto)
🏢 Achievers
📍 Toronto