About the Role

We're a high-volume B2B distributor serving fleet, transportation, and commercial customers across Canada and the US. Our customers are repeat buyers we work with week after week — so collections here is about protecting relationships while protecting cash flow.

We're looking for an organized, persistent Accounts Receivable & Collections Specialist to own a portfolio of customer accounts: staying on top of outstanding balances, keeping customer commitments current, and making sure nothing falls through the cracks.

What You'll Do

- Manage collections for an assigned portfolio of B2B customer accounts, working a prioritized daily call list by phone and messaging.
- Contact customers regarding outstanding and past-due balances, and secure explicit payment commitments or payment arrangements.
- Accurately record all customer interactions, commitments, and outcomes in our systems.
- Monitor payment activity, follow up on missed commitments promptly, and keep account statuses up to date.
- Assist with payment application and account reconciliation, working with the bookkeeping team to resolve unapplied or unidentified payments.
- Escalate disputes, billing questions, and credit-related requests to the appropriate team members and track them to resolution.
- Work toward weekly and monthly collection targets and participate in regular performance reviews.
- Support general accounts receivable duties, including account statements, aging review,



and customer account maintenance.

How Success Is Measured
- Daily account coverage and follow-up consistency
- Payment commitments secured and kept
- Collections vs. targets (CAD and USD)
- Improvement in receivables aging across your portfolio
- Quality and completeness of account documentation

What You Bring
- 2–4 years of experience in B2B collections or accounts receivable — transportation, fuel, factoring, equipment leasing, or similar high-volume trade credit environments preferred
- Strong communication and negotiation skills — firm on the money, easy on the relationship, with customers who are long-term partners rather than one-off debtors
- Excellent organization and attention to detail — you document everything without needing reminders
- Comfort working to daily deadlines and structured routines
- Proficiency with accounting/ERP systems and standard office tools (Excel, email, CRM or ticketing systems)

Strong Assets
- Experience in the transportation industry
- Familiarity with multi-currency (CAD/USD) receivables

Why This Role Clear priorities every day, honest metrics, and real ownership of your portfolio — with a team that supports escalations and covers for each other. If you like structure and take pride in a clean aging report, you'll do well here.

Pay: $38,572.00-$55,596.50 per year

Work Location: In person

📌 Accounts Receivable & Collections Specialist (Brampton)
🏢 ECO FLEET SERVICES
📍 Brampton