Overview

PAM Immigration Inc. is a Canadian immigration consulting firm based in Nanaimo, British Columbia. We provide professional immigration services to individuals, families, workers and employers navigating Canada's immigration system.

Our practice handles a broad range of immigration matters, including permanent residence, Express Entry, family sponsorship, work permits, study permits, visitor applications, status extensions and restorations, Provincial Nominee Programs, citizenship matters and other temporary and permanent immigration applications.

As an immigration practice, our work involves regular communication with clients, reviewing and organizing documentation, preparing and submitting immigration applications, maintaining client files, monitoring deadlines and application progress, and communicating with government departments and other organizations.

The Part-Time Administrative Assistant will support the firm's day-to-day administrative and client-service activities, including file organization, document management, client follow-ups, scheduling, data entry, correspondence and general office administration.

Responsibilities

- Manage front desk duties, including greeting visitors and directing them appropriately with excellent phone etiquette.
- Answer and operate multi-line phone systems efficiently, providing prompt assistance to callers.




- Perform data entry tasks accurately using Microsoft Office and Google Workspace tools, maintaining organized records and files.
- Support bookkeeping activities using QuickBooks, including invoicing, expense tracking, and financial record keeping.
- Assist with filing, document proofreading, and maintaining organized paper and electronic files to ensure quick retrieval.
- Provide exceptional customer support by responding to inquiries via phone or email and offering helpful solutions.

Qualifications

- Proven clerical experience in an office setting with strong organizational skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications.
- Familiarity with QuickBooks or similar bookkeeping software is highly desirable.
- Excellent typing speed with high accuracy; strong proofreading skills.
- Experience with data entry, filing systems, and multi-line phone systems.
- Previous customer service experience demonstrating professionalism and effective communication.

Embark on a rewarding career where your administrative expertise makes a real difference! We are committed to fostering a supportive setting that values your skills and dedication—help us keep things running seamlessly every day! Pay: From $19.00 per hour

Benefits

- Casual dress
- On-site parking

Work Location: In person

📌 Administrative Assistant (Nanaimo)
🏢 Pam immigration
📍 Nanaimo