About the Role

McLaughlin Financial Group is seeking a highly organized and client-focused Administrative Assistant / Receptionist to be the first point of contact in our office. This role is ideal for someone who enjoys working with people, thrives in a professional environment, and takes pride in creating a welcoming and efficient front office experience.

As the face of our office, you will play a key role in ensuring smooth day-to-day operations while supporting our advisory team in delivering an exceptional client experience across financial planning, investments, insurance, and group benefits.

Key Responsibilities

Front Desk & Client Experience

- Greet and welcome clients in a professional and friendly manner
- Answer and direct incoming phone calls and emails
- Manage appointment scheduling and calendar coordination
- Maintain a clean, organized, and welcoming reception area

Office Administration

- Handle incoming and outgoing mail, couriers, and document preparation
- Maintain and organize client files (physical and digital)
- Assist with data entry and updating client contact systems
- Support general office organization and day-to-day operations

Client Support

- Act as a first point of contact for client inquiries
- Assist with basic administrative follow-ups and appointment confirmations
- Prepare meeting materials




- Help facilitate a smooth and skilled client experience

Qualifications & Experience

- Previous experience in an administrative, reception, or office assistant role preferred
- Strong computer skills (Microsoft Word, Excel, Outlook; CRM systems are an asset)
- Professional demeanor with strong communication skills (written and verbal)
- Ability to multitask and stay organized in a fast-paced environment
- Experience in financial services is an asset, but not required

Key Skills & Attributes

- Friendly, personable, and client-first mindset
- Robust attention to detail and follow-through
- Excellent time management and organizational skills
- Ability to work independently and as part of a team
- High level of professionalism and confidentiality

Position Details

- Location: Harriston, ON
- Hours: 20–40 hours per week (additional hours possible during peak seasons such as RRSP season)
- Job Type: Full-time/Part-time, Permanent
- Wage: $18-$20/hr starting - wages grow with business development and opportunities for bonus/profit sharing.

Benefits

- Bonus pay opportunities
- Flexible schedule
- On-site parking

How to Apply Please submit a job application through indeed or to [email protected]

Pay: $18.00-$20.00 per hour

Benefits

- Extended health care
- Paid time off

Work Location: In person

📌 Administrative Assistant / Reception (Office Assistant) (Harriston)
🏢 McLaughlin Financial Group
📍 Harriston