Contact: Send your cover letter and resume to Judy Scott jscott(at)fsca.ca

About Us: Family Services of Central Alberta is a non-profit agency who assists individuals and families to maintain dignity, enhance autonomy, and strengthen relationships through supportive programs and excellent human services. We believe that the family is the most important resource to the individuals within it. As an employer, we are looking for an individual with high personal accountability, a robust commitment to the delivery of an outstanding quality of service for the individuals and families we see.

In turn, we are committed to investing in your well-being by providing opportunities to learn, grow and be inspired to be the best you can be.

Position Description: We are seeking an Administrative Support professional to join our Operations team on a part-time basis (24 hours per week). This role primarily involves providing administrative assistance to our Senior programming, ensuring efficient scheduling, records management, and client communication.

Primary Duties:

Maintaining Home Support Team Schedules: Efficiently schedule appointments and coordinate with Home Support Staff, Manager, and clients to manage schedules effectively.

Client Contact and Appointment Booking: Contact clients, book appointments, and manage the process from file creation to closure and archiving of records.

Invoicing: Handle invoicing and potentially other miscellaneous administrative duties as assigned.

Time Sheets: Process staff time sheets and expense records for submission to accounting.

Database Maintenance:



Maintain various databases, including data entry, generating statistics, and creating reports.

Effective Communication: Maintain good communication with clients, volunteers, and staff within the organization, with a focus on telephone communication with senior clients.

Responding to Inquiries: Handle both public and internal inquiries and requests.

Front Desk Relief: Provide front desk coverage as part of the Operations team.

Qualifications:

- Relevant Post-Secondary Education: Some level of relevant post-secondary education is required. Equivalencies may be considered.
- Proficiency in Software: Candidates should be proficient in various software, including Sage, Sage HR, Access, Excel, Microsoft Office 365, and Adobe, for administrative tasks.
- Excellent Communication and Organizational Skills: Strong communication and organizational skills are essential, particularly for telephone communication with senior clients.
- Experience with Data Collection: Experience in data collection may be beneficial for maintaining databases and generating statistics.
- Satisfactory Background Checks: Candidates must undergo background checks, including a satisfactory criminal record check and child intervention check.

Closing Date: Applications will be reviewed on a rolling basis until a suitable candidate is found. Only those applications that are selected will be contacted for an interview. Pay: $17.91-$20.76 per hour

Benefits

- On-site parking

Education:
- DCS / DEC (required)

Experience:
- Human Services: 1 year (preferred)

Work Location: In person

📌 Administrative Support - Senior Programs (Red Deer)
🏢 Red Deer Family Services Bureau
📍 Red Deer