Join ADP as a Service Delivery Director, leading multiple teams while enhancing customer satisfaction and operational efficiency. Experience a culture that values inclusion and career development.
As a leader in ADP Canada, you will manage operations for a high-growth business sector, focusing on strategic delivery to our esteemed clients. You will work cross-functionally to drive quality improvements and develop employee capabilities through mentorship and effective performance management.
Key Responsibilities: • Ensure strategic issues are resolved promptly • Meet quality and retention benchmarks • Support onboarding of new clients effectively • Mentor and develop your team members • Build strategic relationships across the organization
Requirements: • Proven track record in service delivery leadership • 8+ years relevant experience • 5+ years managing teams effectively • Ability to foster strong client relationships • Excellent time management and problem-solving skills
Shape the future of service delivery at ADP while enhancing your leadership skills in a dynamic environment.
📌 ADP Service Delivery Director Role (Toronto)
🏢 ADP
📍 Toronto