Join Akelius as a Customer Service Representative in Montreal, serving U.S. customers through calls and emails. This hybrid position offers flexible work hours and a positive team setting. In this role, you will be the first touchpoint for U.S. residents, handling their requests with care and professionalism. You will create and manage work orders while working closely with property management teams.

Basic

French communication is needed for interactions with coworkers, as full fluency is not required. Key Responsibilities:

- Provide prompt responses to customer inquiries
- Create detailed work orders in the system
- Manage urgent situations with professionalism
- Collaborate effectively with the leasing team
- Follow up to ensure customer satisfaction Requirements:
- 1-2 years of relevant customer service experience
- Proficient spoken and written English
- Basic French for internal communications
- Strong listening and communication skills
- Ability to prioritize tasks effectively Utilize your customer service experience at Akelius to enhance tenant satisfaction in this hybrid role.

📌 Akelius Customer Service Representative (Montreal)
🏢 Akelius Real Estate Management
📍 Montreal