Overview

We are looking for a dependable, people-first Assistant Manager to help lead our café team. In this role you will be a leader on the floor — coaching baristas and all-rounders, keeping service running smoothly during busy periods, and taking charge of the café whenever the Manager or General Manager is away. You will also support day-to-day ordering and inventory, ensuring we always have the supplies we need without overstocking.

If you love great coffee, take pride in a well-run shop, and enjoy bringing out the best in a team, we would love to hear from you.

Leadership & Operations

- Act as the person in charge of the café in the absence of the Manager or General Manager, making sound day-to-day decisions and escalating bigger issues appropriately.
- Lead, coach, and support baristas and all-rounders during shifts, setting the pace and the standard for service, cleanliness, and teamwork.
- Open and/or close the café, including cash-out, securing the premises, and completing end-of-day checklists and reporting.
- Assign tasks and organize the flow of work to keep the team efficient and calm during peak periods.
- Help onboard and train new team members and support ongoing development of the existing team.
- Uphold health, safety, and food-safety standards, and ensure the team follows all applicable regulations.
- Handle customer questions, feedback, and the occasional difficult situation with professionalism and care.
- Step in on the bar and floor as needed — preparing beverages, running food, and serving guests.

Ordering & Inventory Management

- Monitor stock levels of coffee, food, beverages, packaging,



and supplies, and reorder to maintain the right on-hand quantities.
- Receive orders, verify deliveries against invoices, and escalate shortages or discrepancies.
- Conduct regular inventory counts and keep accurate records to help control costs and reduce waste.
- Rotate stock and check product freshness and expiry dates to ensure quality and minimize spoilage.

Requirements

- Serving It Right certification — must be legally allowed to serve and pour alcohol.
- Food Safe certification - solid knowledge of food-safety regulations and best practices.
- Some supervisory or shift-lead experience in a café, restaurant, or food-service setting is preferred; we are open to strong candidates ready to grow into a leadership role.
- Basic math skills for cash handling, ordering, and basic inventory and cost tracking.
- Excellent time-management and organizational skills, with the ability to juggle multiple priorities at once.
- Comfortable working in a fast-paced environment while keeping attention to detail.
- Solid understanding of coffee brewing techniques, beverage recipes, and café equipment (espresso machines, panini press, etc.).
- A friendly, outgoing personality with a genuine passion for exceptional customer service.
- A reliable team leader who can motivate others and work well in a team-oriented setting.

Please note that this is not exhaustive, and additional duties may be assigned as needed. Pay: $21.00-$22.00 per hour

Perks

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Work Location: In person

📌 Assistant Manager - Cafe (Comox)
🏢 On The Fly Cafe
📍 Comox