We are looking for a MDM Lead who will be responsible for designing, implementing, and governing enterprise Master Data Management solutions supporting Commercial operations in Life Sciences industry. This role requires deep hands-on expertise in MDM platforms (primarily Informatica), strong understanding of Pharma Commercial data domains, and the ability to translate business strategy into scalable data architecture and operating models..

RESPONSIBILITIES

- MDM Strategy & Architecture
- Lead the design and implementation of MDM solutions for Commercial domains such as HCP, HCO, Affiliation, Product, Territory, and Customer hierarchies

- Define golden record strategy, survivorship rules, match/merge logic, and data stewardship workflows

- Establish MDM reference architecture aligned to enterprise data strategy and regulatory requirements

- Informatica MDM & ETL Delivery

- Configure and manage Informatica MDM (Multidomain or Customer 360) including: Data models, match rules, trust frameworks, and hierarchies

- Design and develop ETL/ELT pipelines using Informatica PowerCenter / IICS (or equivalent) to ingest data from multiple internal and external sources (e.g., IQVIA, OneKey, CRM, ERP)

- Ensure performance, scalability, and data quality across large-scale datasets





- Data Quality & Governance

- Define and enforce data quality rules, KPIs, and exception handling

- Partner with business and data governance teams to operationalize data stewardship models

- Commercial Pharma Domain Leadership

- Act as a subject matter expert for Commercial master data:
- HCP/HCO identity resolution

- Affiliations and hierarchies

- Speciality, address, and territory alignment concepts

- Collaborate with Sales Ops, Marketing Ops, Market Access, and Analytics teams to translate business requirements into scalable MDM solutions

- Leadership & Stakeholder Management

- Lead onshore/offshore delivery teams and review technical designs and code

- Engage senior stakeholders to align data standards, priorities, and roadmap

- Provide thought leadership on MDM best practices and operating models

Requirements

- 12+ years of hands-on experience in MDM implementations within Life Sciences / Pharma

- Solid expertise in Informatica MDM (Customer 360 / Multidomain)

- Strong experience designing and building ETL pipelines using Informatica or equivalent tools

- Proven experience working with Commercial Pharma data domains (HCP/HCO, affiliations, sales, CRM)

📌 Associate Director/ Director - MDM Lead (Pharma / Lifesciences) (Toronto)
🏢 Tiger Analytics
📍 Toronto