Job tittle: Technical Lead - Atlassian Guard

Experience: 8-10Years

Location: Vancouver , BC / Toronto, ON

Experience Required:

Positive communication skills with ability to work with customer stakeholders, security teams, Atlassian administrators, service owners, technical leads and support teams.

- Minimum 10-15 years of IT experience with strong experience in Atlassian Cloud administration, security operations, identity governance or SaaS application security support.
- Strong hands-on experience with Atlassian Guard, Atlassian Administration, Jira, Confluence and organization-level administration in Atlassian Cloud.
- Experience with enterprise identity and access management concepts such as SSO, SAML, SCIM/user provisioning, managed accounts, groups, authentication policies and external user governance.
- Experience with audit logs, security monitoring, access reviews,API token governance, user lifecycle management and administration reporting.
- Experience supporting data protection controls such as data loss prevention, data classification, public sharing controls, export restrictions and third-party app access governance is preferred.
- Experience with threat detection, sensitive data alerts, security incident triage, remediation workflows, SIEM integration or security operations processes is preferred.
- Knowledge of Atlassian ecosystem tools and integrations such as Jira Software, Jira Service Management, Confluence, Bitbucket and marketplace app governance.

Experience with ITIL processes including incident, service request, problem, change, release and knowledge management in managed services environments.
- Experience in utility, regulated enterprise, SaaS governance,



compliance or enterprise security operating models is preferred.
- Ability to lead technical teams, perform peer reviews, coordinate escalations, create operational documentation and deliver tasks within agreed SLAs.

Technical Skills:

- Atlassian Guard, Atlassian Administration, Jira, Confluence, Bitbucket and Atlassian Cloud organization administration.
- Identity and access management: SSO, SAML, SCIM/user provisioning, managed accounts, groups, authentication policies and external user security controls.
- User lifecycle management, API token governance, service account governance, access reviews, least-privilege controls and role-based access management.
- Data security policies, data loss prevention concepts, classification, public link controls, export restrictions, third-party app access restrictions and data sharing governance.
- Audit logs, admin activity monitoring, user activity monitoring, alert triage, security event analysis and operational reporting.
- Threat detection, sensitive data detection, redaction/remediation, investigation support and security incident response coordination where applicable.
- Integration awareness with identity providers, SIEM/SOC tools, ServiceNow/Jira Service Management, webhooks, APIs and enterprise reporting platforms.
- SaaS governance, release/change management, compliance support, audit evidence preparation and policy lifecycle management.
- ITIL, Agile delivery, DevOps collaboration, operational dashboards, SOPs, runbooks, RCA documentation and knowledge management.
- Basic understanding of security frameworks, zero trust concepts, data protection, privacy, compliance and enterprise cloud security practices.

📌 Atlassian Consultant (Vancouver)
🏢 Tekshapers
📍 Vancouver