Role Summary A Barista greets customers, takes orders and creates quality Starbucks beverages. A Starbucks Barista also maintains and cleans the store.
Responsibilities Greet customers as they arrive at the Starbucks outlet and inquire into their orders
Provide quality beverages, whole bean and food products consistently for all customers by adhering to all recipe and presentation standards
Maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard Assist customers by presenting and explaining the coffee drink menu and answering questions
Sell whole bean coffee by explaining differences in blends and grinding/preparing coffee for the guest
Effectively upsell premium drinks, pastries, and additional menu items to enhance the customer experience and increase average transaction value.
Maintain inventories by replenishing coffee bean supply, stocking beverage ingredients, maintaining supplies, pastries and sandwiches
Keep equipment operating by following operating instructions, troubleshooting breakdowns
Ensure that any complaints are resolved in a positive manner, keeping customers happy ensuring recurring business
Ensure that Starbucks merchandising and signing standards are followed Handle payment transactions in an efficient manner
Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
Adhere to all environmental policies and programs as required
Other duties as assigned Requirements Previous experience in a retail or coffee shop environment an asset
Food Handlers Certification an asset
Cash handing experience required, including the use of a point of sales system
Must possess excellent customer service skills Must be computer literate. Preferred candidate will have previous experience with point-of-sale software, Microsoft Word and Excel
Robust verbal and written communication skills
Detail-oriented and works with a high degree of accuracy
Ability to multi-task in a fast-paced environment
Must be extremely responsible with integrity and ability to maintain confidentiality and discretion Working Conditions Must be able to work flexible hours including evenings, weekends and holidays
Required to move, lift, carry, pull and place objects weighing less than or equal to 25 pounds without assistance
Stand, sit or walk for an extended period of time or for an entire shift
Reach overhead and below the knees, including bending, twisting and pulling
📌 Barista - Part Time (Innisfil)
🏢 Friday Harbour Resort
📍 Innisfil
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