Marketing Statement

A career at TransLink and our family of companies means working with people with a wide range of skills and perspectives, all teaming up towards a common goal: preserving and enhancing the region's world-envied quality of life. Together, we connect the region and enhance its livability by providing a sustainable transit and transportation network, embraced by our communities and people.

At TransLink we are dedicated to building a workforce that reflects the diversity of the communities in which we live. We’re committed to fostering an inclusive, equitable and accessible workplace, recognizing the unique value and skills every individual brings.

Looking for a excellent place to work where your contributions are valued and you can make a difference in a vibrant city? At TransLink, one of BC’s Top Employers, you'll help make Metro Vancouver a better place to live, built on transportation excellence. Put your future in motion!

Responsibilities

SUMMARY

Provides assistance to the Benefits team who are responsible for enrolling and administering benefits plans for wage and salary employees.

Assists Benefits team in the preparation of personnel files (paper and digital) and receiving and scanning forms including pay, benefits, tax, and Discipline and work history forms. Sort documents that need to be placed in personnel files and assist in filing as needed. Performs a variety of clerical duties relating to the administration of the disability plans for employees. Reviews employee benefits inboxes in outlook and responds to Canada Life inquiries including but not limited to claim discrepancies, employee schedules, return to work queries etc,



and reroutes to the designated team, if required. Assists the Benefits Administrators in preparing FOI/POP requests by photocopying personnel files.

Receives

Canada life daily courier package, sorting scanning and renaming documents and cheques for benefits team to action. Assists the Benefits Administrators with receiving and recording all messages received on the Benefits team message central line.

Qualifications

EDUCATION

Requires Grade 12 including solid knowledge of standard office tools including word processing and spreadsheet software.

EXPERIENCE

Requires six (6) months of previous experience using personal computers in a Windows environment. Requires up to six (6) months in the position to become familiar with TransLink’s human resource policies and procedures as they relate to the position.

Other Information

Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.

Work Schedule

37.5 hours per week.

Work Designation

Resident

This position works predominately on-site.

Rate of Pay





Salary $4,882 - $5,869 per month (Actual salary offered will be commensurate with education, experience and internal parity).

The Total Compensation Package includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan. Focus on your development through tuition reimbursement, training, and mentorship programs. Enjoy a variety of health and wellness programs, including access to gym facilities. Speak to us to know more about what we offer.

How to Apply

Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.

INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.

Posting Date: August 19, 2026

Closing Date: August 26, 2026

Please note that only those short listed will be contacted.

Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.

Equal Employment Opportunity

TransLink is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at [email protected].

📌 Benefits Assistant (Metro Vancouver)
🏢 TransLink
📍 Metro Vancouver