Take your career to the next level as a Bilingual Claims Quality Assurance Analyst at Wawanesa, where hybrid work fosters flexibility. This position requires fluency in both English and French to improve claims service nationwide. You will support the Claims Operations department by conducting thorough file reviews and leading calibration sessions to facilitate ongoing improvements.

Your insights will help identify trends and enhance the claims handling experience. Working collaboratively, you will maintain Wawanesa's reputation for high standards in service and performance. Key Responsibilities:

- Drive change and improvement in Claims Operations
- Evaluate files and customer interactions for quality assurance
- Conduct and lead calibration sessions with teams
- Analyze trends that impact claims processing
- Aid in planning effective claims training Requirements:
- 3-5 years of experience in property and casualty claims
- Bilingual fluency in French and English required
- Solid analytical and trend identification skills
- Effective organizational skills for task management
- Accountable and committed to collaborative goals Support Wawanesa’s commitment to quality by bringing your expertise in claims quality assurance.

📌 Bilingual Analyst for Claims Quality Assurance (Montreal)
🏢 Wawanesa
📍 Montreal