: Role Descriptions:

- Property Casualty in Insurance

- Language Skills: French

- Language Skills: English

Mandatory Requirements

- Experience in Property & Casualty (P&C;) Insurance

- Multilingual proficiency in English and French (spoken and written)

- Experience in policy administration, policy servicing, or insurance operations

- Ability to interpret insurance policies, endorsements, and policy documentation

- Proficiency in MS Excel and other productivity tools

- Valuable communication and stakeholder management skills

- Ability to work accurately in a process-driven environment

Good to Have

- Knowledge of the Canadian P&C; Insurance Market

- Experience with Guidewire PolicyCenter or similar Policy Administration Systems

- Exposure to insurance compliance and regulatory requirements

- Proficiency in Microsoft Office applications.

Key Responsibilities

- Add, modify, delete, and validate policy data to facilitate successful conversion into the target policy administration platform.

- Compare source system records with target system data and perform required corrections.

- Validate policy information, endorsements,



coverages, limits, deductibles, and other policy attributes.

- Investigate and resolve policy conversion exceptions and errors.

- Monitor policy conversion queues and take corrective action on errored-out policies.

- Support policy renewals by ensuring timely completion of conversion activities.

- Perform quality checks and validation activities in accordance with established QA frameworks.

- Ensure data accuracy, completeness, and compliance with client requirements.

- Document exceptions, risks, and issues identified during conversion activities.

- Participate in audits, performance reviews, and quality management programs.

- Maintain daily production and progress reports.

- Track and report agreed KPIs and SLA performance metrics.

- Collaborate with stakeholders on policy-related queries and escalations

Desirable Skills

Keyword

Skills

- Language Skills: English

- Property Casualty in Insurance

- Language Skills: French

Experience Required

- 6-8

📌 Bilingual Policy Administration Specialist - Property & Casualty Insurance (Markham)
🏢 Astra North Infoteck
📍 Markham