Food & Beverage Server The Walper Hotel – JDV by Hyatt

Part Time

Company Vision:

An iconic, contemporary, landmark property, we provide our guests with authentic and memorable experiences by offering uncompromising service and ultimate comfort.

Who We Are:

Fusing modern comforts with timeless charm, The Walper Hotel is a cornerstone of downtown Kitchener, and the newest member of the JDV collection of Hyatt hotels. We are a part of a vibrant community that includes coffee bistros, restaurants and pubs, art galleries and museums which is easily accessed via car/public transport. We are a team that works together, supports one another, and has a voice in our organization.

We are part of a company that strives every day to be the best, that focuses on offering guest experiences of the highest quality, and that seeks to foster a fun, collaborative work setting, rich with opportunities for growth and development.

Who You Are:

We want energetic, genuine individuals who thrive on authentic interactions with all types of people. You recognize that food is a universal language of the world, and view coffee as a time-honoured tradition. You will ensure our guests have the best experience by serving them a hearty dose of cheer with every plate and by upholding the consistency of our superior service standards.

What’s In It For You:

- Training and development opportunities
- Staff dining discount at any of our outlets
- Discounted stays within the Hyatt family of hotels across the world
- Becoming part of a family-friendly atmosphere!

Primary Duties & Responsibilities:

- Create a memorable guest experience through interaction and adherence to the steps of service




- Knowledgeable of all food and beverage items in order to make recommendations
- Answer questions about food, beverages, wine and other restaurant/hotel functions and services
- Ensure accuracy when entering information into the POS system
- Utilize seat-specific ordering so to not auction food when it is delivered to the table
- Ensure guests are satisfied with their food, beverage and service
- Communicate beverage descriptions, specials and information to guests and team members
- Maintain a clean and organized bar area or table section
- Be aware of any special requests, inclusive of guest allergies
- Follow all food and beverage safety standards and systems
- Other duties as assigned or required

Desired Qualifications:

- A great smile and natural passion for engaging with people
- Breakfast serving experience
- Smart Serve certified
- Passion for food, beverage and providing excellent customer service
- Ability to multi-task
- Strong oral and written communication skills

The Walper Hotel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for our team members, customers, suppliers and partners. We encourage applications from all people and do not discriminate on the basis of race, ancestry, place of origin, sexual orientation, gender identity or expression, age, disability, marital or family status. Accommodations are available on request for candidates taking part in all aspects of the selection process. We look forward to meeting you! Job Types: Part-time, Permanent

Pay: From $17.60 per hour

Benefits

- Discounted or free food

Work Location: In person

📌 Breakfast Server (Kitchener)
🏢 The Walper Hotel
📍 Kitchener