The Budtender will engage customers in a professional, friendly, and thoughtful manner. We expect you to ask the right questions at the right time while promoting the products, and services whenever possible. Focused on establishing loyalty by offering customers a unique experience.
Responsibilities: In addition to promoting sales of cannabis and accessories, you will be required to:
- Accurate POS operations
- Ensure customers receive the correct product
- Engage customers to assist with purchasing decisions
- Educate customers on the effects of cannabis
- Assist with hosted promotional/information events
- Resolve customer complaints
- Ensure the Health and Safety of other staff and customers by following established guidelines
- Answer phone calls in a courteous and professional manner
- Willingness to assist with receiving and display of stock/accessories
- Maintain cleanliness of customer-facing area as well as back office
- AGCO Retail Cannabis compliance
- Other duties as required
Qualifications
- In possession of, or ability to obtain Cannsell Certification
- Familiar with various Cannabis strains, brands, accessories.
- Minimum of 2 years in a retail sales role.
- Willingness to submit to a Criminal Background Check.
- Experience working with and computer technology, including Front/Back office POS systems, and iOS devices.
- Flexible to work various shifts, including weekends.
- Must be able to lift, stack, and carry up to 50 pounds (22.5 Kg).