I⁢ Business Analyst – Roles & Responsibilities Role Summary - Provide comprehensive I⁢ business analysis services to support diverse business and technology needs.

- Stakeholder management and reporting I⁢ wide performance KPIs - Identify drivers to costs in IT operations and their corresponding savings levers. Align with stakeholders on delivering savings and track & report this on an ongoing basis - Support resource utilization tracking and management - Engage business stakeholders and subject matter experts to elicit, analyze, and validate business requirements.
- Contribute to business analysis policies, standards, processes, and best practices related to portfolio reporting tools and ensure consistency across the organization.

Key Responsibilities - Document business requirements to support effective I⁢ solution development related to the roll out of industry standard portfolio reporting tools.

- Create and maintain business analysis artifacts such as functional and non-functional requirements and business rules.
- Conduct business modeling including use case, process, data flow, and data models - Conduct stakeholder engagement activities including interviews, workshops, and mockups.
- Create collaterals related to changing management and communication to relevant stakeholders across I⁢ - Understand drivers and levers to OPEX savings related to hardware and software costs.



Works with asset owners to identify savings and validate the savings with Finance - Stakeholder management and reporting I⁢ wide performance KPIs - Support hiring and onboarding of resources in I⁢ - Track and report Overtime and utilization of resources - Monitor project progress, resolve issues, and report to I⁢ management and stakeholders.
- Develop performance measures, traceability matrices, and conduct post-implementation follow-ups.

Required Skills and Experience - Power BI experience: 5+ years - Power Automate experience: 3+ years - Excellent MS office toolset knowledge and application (Excel, PowerPoint and MS-word) - Experience developing strategies, business cases, and cost-benefit analyses.

- Strong requirements gathering, documentation, and stakeholder engagement experience.
- Experience preparing presentations and briefing notes for various audiences.
- Hands-on experience with developing and implementing use cases in industry standard enterprise portfolio management tools (e.g. Asana, JIRA etc.) - Development of power BI reports and data analysis - Awareness of emerging I⁢ trends and technologies.
- Excellent analytical, problem-solving, verbal, and written communication skills.
- Robust interpersonal, negotiation, and teamwork skills with proven ability to meet deadlines.

Desirable

Skills and Knowledge - Experience with information retrieval systems and tools.

- Knowledge of Information Management principles, policies, and practices.
- Ability to translate business and data requirements into technical specifications.
- Experience with business functional modeling, event modeling, and process mapping.
- Experience working in structured, object-oriented, and agile methodologies.
- Experience developing and applying business analysis performance measures.

📌 Business Analyst - Senior (Toronto)
🏢 P@thlion Staffing Careers
📍 Toronto