Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.

To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website. This job posting is for an existing vacancy.

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact Human Resources at (phone hidden), Ext. 46947 for assistance.

If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note: the circumstances around an employee's exit will be considered prior to an offer of employment. Proficiency in both Official Languages, French and English, is considered an asset.

If this position is temporary, selection for this position will be as per the outlined Collective Agreements:

Article 30 (k),



CUPE Collective Agreement

Article 10.7 (d), ONA Collective Agreement

Article 13.01 (b) (ii), OPSEU 273 Collective Agreement

Article 14.04, OPSEU 209 Collective Agreement

Article 2.07 and Article 13, PIPSC RT Collective Agreement The 2F Digestive Disease Clinic provides ambulatory care and services within a multidisciplinary team providing services for patients with medical and surgical gastrointestinal disorders.

As a member of the healthcare team, the Business Clerk (BC) provides clerical, administrative and business support to the health care team. This extremely organized individual will be required to coordinate operational flow, reduce barriers, and effectively work with the multidisciplinary team, community health partners, patients, and resource providers.The BC must be highly motivated, self-directed and be able to respond appropriately to challenges presented on a daily basis. The BC will be responsible for coordinating and tracking high volumes of all patient referrals within an electronic data bases, tracking patient profiles, booking appointments, all while keeping information confidential and secure.

It is important that the BC stay organized and use a systematic approach to information management.The BC must be able to build working relationships, solve problems with the teams, direct patients to resources and manage information. In doing so,



must have the business and political acumen of when to disclose information. The BC must demonstrate the ability to stay informed of changes in the healthcare organization.The BC role requires empathy, compassion and an understanding of the cultural and socioeconomic backgrounds in the community to service the patients.

The BC must be an excellent communicator and listener to develop effective client relationships.

- Graduate of community college secretarial or office administration program or equivalent or equivalent office experience
- Medical Terminology Certificate 1 and 2 from recognized college, will be subject to testing
- Keyboarding 40 wpm ( will be subject to testing)
- Proficient Knowledge, skill and ability in using computer (Microsoft office tools – power point, excel, word, outlook, access) (will be subject to testing) .
- Demonstrates knowledge and experience in Oscar environment-preferred.
- Demonstrates knowledge and ability of Epic
- Demonstrated effective communication (verbal and written), interpersonal, public relations and problem-solving skills , especially within own team
- Ability to set priorities and organize work accordingly
- Ability to deal with various hospital departments effectively and collaboratively
- Ability to appreciate the confidential nature of the position
- Ability to sit for long periods, repetitive reaching, repetitive bending
- Knowledgeable about quality and clinical microsystems an asset
- Additional tasks at the discretion of the manager
- Demonstrates coaching and mentoring skills to current systems.
- Demonstrates attributes that contribute to a respectful caring environment.

Monday to Friday - Days

📌 Business Clerk (Ontario)
🏢 Hamilton Health Sciences
📍 Ontario