Grafton Apparel believes everyone deserves to look great! We fit your body, your budget, your style and with the confidence you get when you look and feel great!

Grafton Apparel Ltd., owner and operator of Tip Top, George Richards & Mr. Big & Tall Menswear is a Canadian company that has been in business for over 100 years. Taking its strength from over a century of heritage, today Grafton Apparel remains committed to the retail clothing industry by responding to the ever changing demands of the market.

Not only do we understand the needs of our customers, we understand the needs of our people too! We are truly committed to both our employees and our customers – a company that you will be proud to work for.Come join the team at Grafton Apparel where we are always looking for motivated, collaborative and product-driven individuals who are passionate about fashion and looking to grow and develop within our company

Why You’ll Love Working with Us:

- We’ve Got You Covered: Comprehensive benefits including health, dental, life insurance, and a health spending account.
- We Care About You: Access to our Employee Assistance Program for your well-being.
- Grow With Us: Ongoing training and career development to help you achieve your goals.
- Fun Environment: We like having a casual vibe while we take care of business.
- Flexibility: Hybrid working model and Summer Fridays!
- Amazing Employee Discount: (We can’t even post it – it’s that good!)
- We Give Back: Join a company that supports local charities and community initiatives across Canada.

As the Business Development Manager, Partnerships (Field Sales), you will be responsible for growing sales through new and existing partner relationships and identifying opportunities to expand our reach in key communities. You will own a portfolio of external partners, build a pipeline of new opportunities, and collaborate closely with internal teams to deliver a smooth end-to-end customer experience. This is an outbound, relationship-driven role for someone who enjoys opening doors, earning trust, and turning partnerships into measurable sales results. What you will do in this role…

Build and grow partner channels





- Prospect, qualify, and develop relationships with external organizations and partner groups that can generate consistent customer demand
- Create and execute a partner growth plan (targets, outreach, cadence, pipeline health, and conversion)
- Acquire and maintain partner agreements

Drive results

- Deliver sales growth through partner referrals, group outfitting opportunities, and repeat business
- Track performance, forecast pipeline, and share insights to improve conversion and customer experience
- Identify local market opportunities and recommend tactics to increase awareness and demand
- Lead weekly teams calls with leaders across the banner ensuring any follow up is completed and providing any support required
- Identify and trouble shoot issues/obstacles with leaders

Enable great execution

- Partner with store and home office teams to ensure seamless fulfillment of partner-driven business (appointments, group visits, customer follow-up, issue resolution)
- Lead activities and communication to ensure programs are executed as planned, consistently, and relationships are maintained
- Coordinate training of regional program leaders
- Maintain accurate Partner records and activity reporting
- Provide weekly updates of progress to VP of Operations
- Track results weekly and follow up on outstanding responses
- Coordinate Fit Nights/Fashion Shows for Proms with regional program leaders

Represent the brand

- Act as a professional ambassador in the community and with partner stakeholders
- Maintain a high level of discretion and professionalism when discussing growth initiatives

What success looks like

- Revenue growth from partner-generated business
- Consistent pipeline of qualified partner opportunities




- New partner onboarding and activation (partners producing measurable referrals/sales)
- Strong partner satisfaction and retention
- Clean, reliable reporting/forecasting cadence

Who you are:

- Proven ability to generate new business through outbound prospecting and relationship-building
- Confidence communicating with decision-makers (phone, email, and in-person)
- Solid follow-through, organization, and comfort managing a pipeline
- A results mindset with a “figure it out” approach and strong personal accountability
- Professional presence and brand sensibility in a customer-facing environment
- Highly organized with a strong attention to detail and consistent follow-up
- Collaborative, adaptable, and solution-oriented in your approach

What You Bring:

- 3+ years of sales, business development, territory sales, or account management experience
- Experience building pipelines
- Valid driver’s license and ability to travel
- Retail, apparel, or service-based sales experience is an asset
- ·Post-secondary education in business or related field is an asset

During the interview process, we may use an AI-powered notetaking tool to assist with capturing and organizing interview discussions. This helps us focus on the conversation while ensuring accurate and consistent notes. The recording and notes will be used solely for recruitment purposes and handled in accordance with our privacy practices This role is an active opening to fill a current vacancy on our team

Compensation: $65,000-$75,000 total compensation range, which includes base salary and a performance-based bonus. The final compensation offered will be determined based on factors such as relevant experience, skills, qualifications, and overall fit for the role.

Commitment to Inclusivity*: Grafton Apparel is committed to providing an inclusive and accessible candidate experience. We will work with you on an individual basis to meet any reasonable accommodation needs. Please let us know if you require any accommodation to participate. #ga2023*

Willingness to travel

- 50% (preferred)

Work Location: Hybrid remote in Concord, ON L4K 5C1

📌 Business Development Manager, Partnerships (Concord)
🏢 Grafton Apparel
📍 Concord