Bus Systems Analyst V

Location: Toronto, ON

Onsite Flexibility: Hybrid

Contract Details

- Position Type: Contract
- Contract Duration: 1.5 years (with possibility of extension based on business needs and performance; conversion to permanent also possible based on business needs and performance)
- Pay Rate: C$77.00–C$92.00 / Hour (CAD)
- Shift / Schedule: Monday–Friday, core business hours — 37.5 hours per week, 7.5 hours per day
- Travel Requirements: Not required

Job Summary As the Senior Business Application Analyst (BAA) and Learning Application expert, lead a diverse portfolio of Learning Application management activities. Act as a business lead and functional business specialist; provides input and executes on strategies, roadmaps, forecasts and manages relationships with technology, business consumers.

Key Responsibilities

CUSTOMER

- Learning application lead for application strategy, delivery, performance, access, data availability & integrity, data retention & disposition, remediation alignment, priorities, plans, communication
- Deployment and change management for initiatives relating to Learning applications managed
- Learning Application SME ownership/input as required into project artifacts (ideation, business case, SRS, etc.)
- Ensures that all guidelines and controls are in place to ensure customer information is protected and that the application is compliant from a risk/privacy perspective, including adherence and compliance with enterprise application / data lifecycle practices for own work and the work of others
- Support daily operational work such as Incident Triage/Escalations; core system consulting and configurations; bulk data loads; data governance; vendor management; release management
- Work with business partners to provide input on possible work processes and system changes required to support their business
- Participate in large Enterprise programs as a SME for business functionality of the applications owned/managed

SHAREHOLDER

- Coordinate with relevant stakeholders to support the development of sound business cases with an on-going focus on reusability, scalability, innovation and enterprise-wide solutions
- Supports overall accountability for risk and controls for the application and manages risk assessments and testing
- Ensure adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and the Office of the Chief Data Officer
- Build and maintain positive relationships with businesses, technology groups, and key stakeholders to identify and assess new project intake requests
- Maintain an "end-to-end" view of the customer, business and processes to be able to triage new requests based on changing partner needs




- Identify and understand emerging risks related to project activity and ensure business requirements and solutions appropriately mitigate risks
- Manage relationships with project team members, third party vendors/service partners, other technology and client areas as appropriate
- Manage and/or oversee the implementation of solutions and work closely with key business leaders to optimize and maximize the availability of service, efficiency, and effectiveness

EMPLOYEE / TEAM

- Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/points of interest
- Provide thought leadership and/or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
- Keep current on emerging trends/developments and grow knowledge of the business, related tools and techniques
- Participate in personal performance management and development activities, including cross training within own team
- Keep others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
- Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices
- Develop relationships with internal and external business partners/stakeholders to develop productive working relationships
- Contribute to a fair, positive and equitable environment that supports a diverse workforce
- Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
- Participate in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees

Required Skills

- Strong experience with learning technologies/applications (Cornerstone/SumTotal, Degreed and Workday, etc.)
- 5 years of Business Application Analyst experience
- Robust communication skills — verbal and written
- Solid organization skills
- Ability to prioritize tasks
- Strong stakeholder and vendor management skills

Breadth & Depth Requirements:

- Highly seasoned professional role requiring substantial knowledge/expertise in a complex field and knowledge of broader related area




- Integrates knowledge of the enterprise sub-function's or business line's overarching strategy in developing solutions across multiple functions or operations
- Acts as a technical expert/lead integrating cross-function understanding within their own field of specialty
- Deep expert knowledge of application analysis process and techniques
- Deep expert knowledge of applications supported by the team including system components, functionality, interfaces, data flows, and business rules
- Sound knowledge of bank's agile methodology, business testing and project management
- Deep knowledge/understanding of business support and broader organization
- Deep expertise in analytical and problem-solving skills with the ability to solve or may lead others to solve complex problems, requiring analysis of multiple variables, including consultation with multiple stakeholders
- Uses sophisticated analytical thought to exercise judgment and identify solutions
- Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
- Works autonomously as the lead and guides others within area of expertise

Preferred Skills

- Workday Learning experience (highly preferred)
- Learning technology certifications
- Large corporation/enterprise level experience
- Solid Agile experience

Required Experience

- 10 years of overall experience (flexible with 5 years)
- 5 years of Business Application Analyst experience

- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund

Important Notes

- Candidates must be able to commit to 4 days in office per week
- Interview process: 1 step, in person, 1 hour, panel

About the Client This client is a leading financial services and banking institution operating across North America, with a significant presence in Canada and the United States. The organization employs tens of thousands of professionals across technology, operations, risk, compliance, and corporate functions, and consistently ranks among the largest financial institutions on the continent. Teams here include business systems analysts, IT specialists, solutions developers, release train strategists, and enterprise application experts who collaborate in agile, cross-functional environments to deliver large-scale technology programs.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-11693 Industry: Data & Analytics

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📌 Business Systems Analyst (Toronto)
🏢 Global Technical Talent, an Inc. 5000
📍 Toronto