About Us

At Small Victory, our mission is simple: to be the best part of someone’s day. We focus on thoughtful hospitality, quality products, and creating meaningful guest experiences.

The Role

We’re looking for an Assistant Store Manager to support daily operations, team performance, and service standards. This is a hands-on leadership role focused on delivering a consistent guest experience while supporting and developing a strong team.

What You’ll Do

- Support and maintain a high standard of guest experience across all shifts
- Coach and develop Barista / Front of House staff and Shift Supervisors
- Assist with hiring, training, scheduling, and team development
- Monitor service flow, labour coverage, and step in during peak periods
- Ensure accuracy, speed of service, and smooth daily operations
- Maintain cleanliness, organization, and visual presentation standards
- Ensure food safety and health standards are consistently followed

What We’re Looking For

- Previous experience in hospitality, café,



or retail (leadership experience preferred)
- Strong communication and team leadership skills
- Ability to stay organized and perform in a fast-paced setting
- High standard for customer service and attention to detail
- Flexible availability, including weekends

Why Join Us

- Be part of a supportive, team-driven environment
- Opportunity to grow into higher leadership roles
- Work with a brand focused on quality, consistency, and hospitality

Job Types: Full-time, Permanent Pay: $21.00-$24.00 per hour

Benefits

- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care

Ability to commute/relocate:
- Vancouver, BC V6H 3J8: reliably commute or plan to relocate before starting work (required)

Application question(s):
- What is your work availability?

Experience:
- Cafe/Hospitality: 1 year (required)

Work Location: In person

📌 Cafe Assistant Store Manager (Vancouver)
🏢 Small Victory Bakery
📍 Vancouver