Boutique Endodontic Practice | Full-TimeWe are a endodontic speciality practice located in the east end of downtown Toronto committed to providing exceptional, patient-centred care in a calm and relaxing environment. We are looking for a reliable, friendly, and professional Dental Receptionist/Treatment Coordinator who can keep the day running smoothly and contribute to the growth of our practice. This is an excellent opportunity for an experienced dental receptionist/assistant who enjoys working in a smaller, collaborative specialty practice and takes pride in creating an exceptional patient experience.

Schedule:

- Monday-Thursday 9 - 6 pm or close.
- Friday 9-5 pm (flexible).
- Saturday (optional).

Compensation:Based on experience and qualifications guided by ODA and ODAA wage report.

- Additional incentives after probationary period.
- Health spending account.
- Access to ODA extended healthcare or Medcan year long care.
- Uniform and footware spending allowance.
- Free onsite-parking.
- Sick days.

Responsibilities:

- Manage the front desk, including patient registration, check-in/check-out, scheduling, phones, and EMR.
- Greet patients and provide a warm, professional, and reassuring experience from start to finish.
- Take payments and assist with basic bookkeeping.
- Review radiographs and treatment information to prepare accurate estimates.
- Prepare and submit insurance estimates and claims.
- Communicate treatment and appointment information clearly and professionally.
- Conduct post-treatment comfort calls and patient follow-up.
- Coordinate referrals and maintain strong communication with referring offices.
- Proactively maintain referring-office relationships through regular updates, follow-ups, referral events, and other initiatives.
- Maintain productive scheduling, patient flow, and daily production.




- Work closely with the clinical team and anticipate where support is needed.
- Manage multiple priorities and resolve day-to-day issues independently.
- Complete administrative duties including scanning, photocopying, filing, and data entry.
- Maintain a clean, organized, and welcoming reception area.
- Follow all applicable privacy, confidentiality, IPAC, infection prevention and control, and workplace safety standards.

Requirements:

- Several years of dental reception experience; endodontic or specialty experience is an asset.
- Certified Dental Receptionist or Dental Assistant certification preferred.
- Proven ability to independently work as a treatment coordinator/senior administrator.
- Well-versed in CDCP and private dental insurance, including preparing estimates and processing claims.
- Proficient in dental scheduling, patient registration, EMR, treatment estimates, and insurance claims.
- Strong computer skills, including dental software/EMR, Excel, and touch typing.
- Excellent communication, organization, and interpersonal skills.
- Reliable, punctual, and dependable.
- Lives within a reasonable commuting distance and has reliable transportation.
- Able to multitask, prioritize, problem-solve, and maintain efficient office flow.
- Warm, professional, and genuinely patient-centred.
- Takes initiative, demonstrates accountability, and follows through.
- Confident communicating with patients, referring dentists, and dental offices.
- Able to work effectively in a small team and step in wherever needed.

References RequiredTwo references from previous employers are required as part of the application process. Please submit your resume to [email protected] along with a brief introduction outlining your experience and why you feel you would be a good fit for our team. Please include contact information for two previous employers who can provide professional references.

📌 Certified Dental Receptionist (Toronto)
🏢 River Street Endodontics
📍 Toronto