Chiropractic Health Assistant Part-Time

About Brockville Chiropractic & Health Associates

We are a well-established (25+ years) chiropractic and massage therapy clinic offering a variety of services. We have 1 full-time and 2 part-time chiropractors and 3 registered massage therapists. We see a wide-range of patients of all ages presenting with neuromusculoskeletal concerns.

We are seeking someone to join our team in a ‘front-of-house’ role working to ensure our patients’ health care experience is a pleasant one.

The Role at a Glance

Schedule and Calendar Optimization

· Proactively manage and optimize the practice schedule to support flow, access, and consistency of care.

· Identify gaps, insufficiencies, or opportunities within the calendar and make recommendations.

· Support rebooking, follow-ups, and schedule adjustments with clarity and professionalism.

Practice Member Communications

· Manage and respond to client communications including email and phone.

· Ensure timely, warm, and clear communications before, during, and after visits.

Marketing and Practice Support

· Opportunity to manage social media.

Employee Skills

Hospitality and Client Experience

· Strong background in hospitality or front-of-house leadership.

· Creates a warm, calm, and professional environment for all families.

· High emotional intelligence with the ability to read situations and respond appropriately.





· Consistent attention to detail and follow-through.

Technology and Systems

- Baseline proficiency in:

· Booking and scheduling software · Email Platforms
- Comfortable learning new systems and adapting to new workflows.
- Understands how technology supports efficiency and communication.

Billing and Account Management · Experience with billing, invoicing, and client account management.

· Able to explain fees and care plans clearly and respectfully.

· Maintains accuracy, confidentiality and consistency.

Adaptability and Leadership

· Calm and adaptable in a fast-paced, people-centred environment.

· Comfortable leading front-of-house flow and supporting team members.

· Brings confidence, steadiness, and professionalism to daily operations.

Other

· Extremely organized.

· Attention to detail.

· Adaptable to recent situations.

· Strong written and verbal communication skills in English.

· Takes initiative (to improve how things run in the practice, to improve patient experience, growth, etc.).

Compensation The role is a competitive hourly wage to start depending on experience.

Pay: $19 - $21 per hour

Expected hours: 25 hours per week (hours to be discussed at interview). No weekends!

Work Location: In Person

Job Type: Part-time

Pay: $19.00-$21.00 per hour

Work Location: In person

📌 Chiropractic Health Assistant (Brockville)
🏢 Brockville Chiropractic & Health Associates
📍 Brockville