Clerk Receptionist - Dentistry

BC Cancer

Vancouver, BC The Clerk Receptionist performs clerical duties such as patient reception and registration, processing of referrals, and the scheduling of patient appointments. The Clerk Receptionist also inputs and retrieves data from databases, utilizing computerized software in accordance with established policies, standards and procedures.

What you’ll do

- Performs reception activities such as receiving patients, parents and/or visitors, answering and redirecting telephone enquiries, taking telephone messages when necessary, and handling routine enquiries regarding the clinic. Handles inquiries regarding the clinic, redirects inquiries when necessary and takes messages as required.
- Receives and processes request for referrals and appointments, using information from patient charts and/or information provided by referring medical/dental offices. Books and confirms patient appointments with dental staff and/or professionals.
- Admits patients for clinic appointments using the Hospital registration system by obtaining patient information and completing admission documentation. Schedules bookings for the Operating Room (OR).
- Performs clerical duties such as maintaining payment records, filing, record-keeping, typing and photocopying materials.
- Receives, sorts and distributes incoming mail; processes outgoing mail. Distributes reports and correspondence.
- Inputs and extracts data to establish, maintain and store statistical, medical and patient demographic information utilizing a computer database system.
- Collects, collates and files all patient information such as laboratory reports and correspondence and updates patient demographic information.
- Performs other related duties as assigned.

What you bring

Qualifications

- Grade 12 and two year’s recent related experience or an equivalent combination of education, training and experience.

You have:
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
- Ability to keyboard 45 wpm.
- Knowledge of medical/dental terminology.




- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Ability to operate related equipment.
- Ability to organize work.
- Ability to operate related equipment.
- Physical ability to carry out the duties of the position.

What we bring Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- PHSA is a remote work friendly employer, welcoming versatile work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Casual Wage: $28.74 per hour.

Location: 600 West 10th Avenue, Vancouver, V5Z 4E6

Applications will be accepted until position is filled.

Hours of Work: Varying hours & workdays

Requisition Number: CAS-2452694E

Please note: Support for nomination with the BC Provincial Nominee Program is not a guarantee, entitlement or an employee benefit after receiving a full time job offer with PHSA

What we do

BC Cancer provides comprehensive cancer control for the people of British Columbia.



BC Cancer is part of the Provincial Health Services Authority (PHSA).

PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BC Cancer are committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C.

Human Rights

Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at [email protected].

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

📌 Clerk Receptionist Dentistry - BC Cancer - Vancouver
🏢 Provincial Health Services Authority (PHSA)
📍 Vancouver