Butterfly Paediatric Therapy is a wonderful and inspiring place to work- full of passionate staff working with children to help them spread their wings! We are looking for a rock star Client Experience Coordinator to work alongside our current amazing Client Experience team to maintain the office vibe and support our team of dedicated therapists and clientele of wonderful families and children. We are a team of Physiotherapists, Occupational Therapists and Speech Language Pathologists who service kids aged 0-18.
We need front line support in our busy Mississauga location to assist in providing effective and efficient service. We need someone we can rely on, to provide friendly support for both therapists and families, who will keep the office running smoothly and maintain the clinic's organizational structure. This involves meeting and greeting clients, booking appointments, billing, promptly answering phone calls and emails, filing/faxing, maintaining databases, light office cleaning, and assisting clinicians with surface cleaning and preparation of materials.
The position is for approximately 30-36 hours per week including Monday, Tuesday, Thursday, Saturday and alternating Sundays .
Compensation is $20-$22 per hour with a benefits package. The clinic is closed for all statutory holidays and long weekends.
Minimum 2-5 years of client- facing experience.
Experience working with people in a health care setting and knowledge of the electronic medical records software ‘Jane’ would be an extreme asset!
The position start date is as soon as possible.
The successful candidate will
- Love kids!
- Be a master of time management and efficiency
- Be incredibly organized and detail oriented
- Possess qualities of leadership and take initiative
- Possess a positive and professional attitude
- Possess great interpersonal skills, be a “people person”!
- Have excellent oral and written communication skills
- Be courteous, empathetic, and comfortable in a paediatric workplace
- Be confident in organizing workload and priorities
- Be proficient in Microsoft Excel and Google Docs
- Strive for excellence, be honest, and make every day positive in keeping with the values at Butterfly
- Provide both a resume and a cover letter – applications require both– please let us know why you would be a good fit for Butterfly and why you would excel in this position
Pay: $20.00-$22.00 per hour
Benefits
- Casual dress
- Dental care
- Extended health care
- On-site parking