Clinic Administrator

Part-Time | Kitchener–Waterloo, Ontario

EMDR KW Counselling is a growing psychotherapy and mental health clinic in the Kitchener–Waterloo area. We are looking for a warm, organized, reliable, and tech-savvy Clinic Administrator to join our team part-time.

This role combines clinic administration, client communication, scheduling, social media, and website support.

Responsibilities

Clinic Administration

- Answer phone calls, emails, and general client inquiries
- Manage therapist schedules, appointments, cancellations, and consultations
- Assist with new client intake and administrative follow-up
- Keep the clinic organized and welcoming

Social Media & Website
- Manage the clinic’s Instagram account
- Create and schedule engaging posts, stories, and reels
- Develop educational content related to mental health, trauma, relationships, and wellness
- Create graphics and content using Canva or similar tools
- Monitor engagement and respond to general social media inquiries
- Update and maintain website content as needed

Qualifications
- Previous experience in administration, healthcare, counselling, customer service, or a skilled office environment
- Strong Instagram and social media skills




- Experience with Canva and basic content creation
- Experience with website content management is an asset
- Excellent written and verbal English
- Highly organized, dependable, and detail-oriented
- Warm, professional, and comfortable communicating with clients
- Strong computer skills and ability to learn new software
- Ability to work independently and manage multiple priorities
- Strong understanding of confidentiality and professional boundaries

Assets: Experience with Jane App, Microsoft Office, and/or a background in psychology, social services, healthcare, marketing, or communications. Hours & Compensation

15-20 hours per week

Flexible weekday schedule, with occasional afternoons/evenings.

$16-$20/hour, depending on experience and qualifications.

To Apply

Please submit your resume and a brief cover letter describing your administrative and social media experience.

If available, please include examples of social media, Canva, website, or other content you have created.

Pay: $16.00-$20.00 per hour

Benefits

- Flexible schedule
- On-site parking

Work Location: In person

📌 Clinic Administrator (Waterloo)
🏢 EMDR KW Counseling
📍 Waterloo