Join RBC as a Bilingual Credit Card Operations Specialist in Montréal. This full-time role involves handling inquiries on credit card procedures while offering flexible shift options. As an Operations Specialist on the CARDs EAC Team, you will engage with internal partners, providing critical support in both English and French.

Strong communication skills and the ability to multitask are essential as you navigate high call volumes and fulfill various client requests with accuracy and care. Key Responsibilities:

- Offer detailed guidance on credit card products
- Troubleshoot and resolve inquiries swiftly
- Balance multiple tasks while maintaining accuracy
- Fulfill diverse client requests through CART and other platforms
- Ensure exceptional customer service during interactions Requirements:
- Fluency in English and French
- Experience in rapid-paced environments
- Capacity for high call volumes
- Technical proficiency in various systems
- Previous credit card operation knowledge is an advantage Utilize your skillset in a dynamic role and contribute to RBC's success.

📌 Credit Card Operations Specialist - Bilingual (Montreal)
🏢 Socket.dev
📍 Montreal