Become a key player as a Claims Triage Specialist in Mississauga. Focus on customer engagement, claims triage, and quality document management in this in-office position. This role involves managing new claims via telephone, email, and fax, ensuring efficient responses to complex inquiries. Operating from 8 AM to 8 PM, Monday to Friday, you will contribute significantly to the claims creation process and provide top-notch service to our clients. Key Responsibilities:

- Document and enter claims reports efficiently
- Triage recent claims as directed by the Claims Advocate
- Identify loss types and coordinate necessary resources
- Oversee email communications from seven different boxes
- Provide training support for succession planning needs Requirements:
- At least 3 years of experience in customer service
- Insurance industry background preferred
- Required post-secondary education
- Experience in call center settings is a plus
- Strong MS Office proficiency essential Drive claims excellence and customer support in your new role with us in Mississauga!

📌 Customer-Focused Claims Specialist Role (Mississauga)
🏢 Davies Group
📍 Mississauga