We are looking for a reliable and organized Administration team member to support our courier and delivery operations.

- Answer incoming phone calls and assist customers professionally

- Communicate with customers regarding deliveries, pickups, and inquiries

- Pick and pack orders accurately and carefully

- Prepare packages for delivery

- Update delivery and order information online

- Track shipments and update customers on delivery status

- Coordinate with drivers and delivery teams

- Handle customer questions, concerns, and delivery issues

- Maintain accurate records and complete daily administrative tasks

- Support smooth day-to-day courier operations

✅ Requirements:

- Valuable communication and customer-service skills

- Basic computer and online system knowledge

- Organized, reliable, and detail-oriented

- Ability to multitask in a busy environment

- Previous administration, warehouse, or customer-service experience is an asset

Pay: From $18.00 per hour

Work Location: In person

📌 Customer Service Assistant (Brampton)
🏢 Nordic Shipping Canada
📍 Brampton