Salary: $26.00 - $28.00 per hour, commensurate with experience.
Your Responsibilities:
- Receive and process sales orders to ensure timely and complete delivery.
- Assist in creating and maintaining new customer accounts.
- Manage customer master data and handle pricing administration.
- Address pricing variances with customers and the sales team.
- Build and maintain solid relationships with our Canadian sales teams.
- Process return authorizations and credit requests.
Qualifications we are looking for:
- Post‑secondary education or equivalent work experience.
- 3+ years in B2B customer service (preferably in an industrial/manufacturing environment).
- Strong written and verbal English and French communication required.
- Microsoft Excel experience.
- ERP experience (SAP preferred).
- Exceptional communication and problem‑solving skills, a proactive attitude, and the ability to thrive under pressure.
- Experience with third‑party customer portals, Ariba is a plus.
- Ability to work flexible hours between 7:30 am – 7:30 pm (ET) / 6:30 am – 4:30 pm (PT).
These are your benefits:
- Competitive pay commensurate with experience.
- Comprehensive suite of benefits (detailed benefit information available at https://fuchs.com/ca/en/benefits).
- Opportunities to work on projects that expand experience and challenge abilities in the global marketplace.
FUCHS Lubricants Co. is an equal employment opportunity (EEO)/AA employer and strongly supports diversity in the workplace (m/f/d/v).