Job Overview

As a Customer Service Representative at PostNet, I provide friendly and efficient service to customers with a wide range of needs, including shipping, printing, and business services. I assist clients in selecting the best shipping options, preparing packages, and ensuring accurate documentation for domestic and international deliveries.

I handle printing and design requests, helping customers with business cards, flyers, and other marketing materials while ensuring high-quality results and quick turnaround times. I also manage mailbox services, including receiving, sorting, and distributing mail securely.

In addition, I process transactions, maintain organized records, and ensure the store remains clean and well-stocked. I focus on building strong customer relationships by addressing inquiries, resolving issues promptly, and creating a positive in-store experience.

Responsibilities





- Customer service and communication
- Shipping and logistics support
- Printing and document services
- Problem-solving and conflict resolution
- Cash handling and POS systems
- Time management and multitasking

Experience

- Prior experience in customer service or call center roles is preferred but not required
- Strong data entry skills with attention to detail
- Excellent communication skills, including phone etiquette and active listening

This role is ideal for individuals who are passionate about delivering exceptional customer experiences, possess strong communication abilities, and thrive in a fast-paced environment. Job Types: Full time, Part-time

Pay: $19.00-$20.00 per hour

Work Location: In person

📌 Customer Service Representative (West Kelowna)
🏢 Postnet
📍 West Kelowna