Elevate your career as a Customer Support Representative with IAA Holdings, LLC, focusing on delivering stellar customer service in a dynamic setting. Engage with clients through phone, mail, and face-to-face interactions.

Customer Service

Representatives at IAA play a vital role in supporting auction operations. This position involves answering questions, processing orders, and maintaining customer records to ensure satisfaction. Your ability to work independently and as part of a team will be crucial to achieving our service goals. Key Responsibilities:

- Engage customers through multiple support channels
- Manage order processing and data entry tasks
- Address customer inquiries promptly and effectively
- Organize paperwork for auction day preparations
- Assist with general office duties when needed Requirements:
- Strong communication and interpersonal skills
- Team-oriented mindset, ready to assist others
- Proficient in digital tools and platforms
- Solid time management and organizational abilities
- Professional appearance and customer-first approach Join IAA and enhance your customer engagement skills!

📌 Customer Support Representative at IAA (Richmond)
🏢 Ritchie Bros.
📍 Richmond