Job Title: Delivery Manager P&C; Insurance

Location :: Markham, ON ( 3 days onsite)

Permanent Full Time role

Domain: Property & Casualty (P&C;) Insurance

15+ years of IT experience, including 8+ years in program / delivery management

P&C; Insurance Domain Expectations

Strong understanding of P&C; Insurance business processes such as policy administration, underwriting, rating, billing, claims, reinsurance, agency / broker management, customer servicing, regulatory reporting, and document management.

Experience working with commercial, personal, specialty, or multiline insurance carriers will be preferred.

Ability to understand customer business objectives and translate them into delivery priorities, technology roadmaps, operational improvements, and measurable business outcomes.

15+ years of overall IT experience with strong program management experience in large scale insurance, BFSI, or enterprise technology engagements. Proven experience managing large application portfolios, preferably 100+ applications, across development, maintenance, support, and transformation scope.

Solid customer facing delivery leadership with experience working directly with senior customer stakeholders and executive governance forums.

Excellent command over program planning, delivery governance, financial tracking, resource management,



risk management, change control, and stakeholder communication.

Hands on exposure to Agile, Scrum, hybrid delivery, DevOps, ITIL, incident / problem management, release management, and production support operations.

Good understanding of enterprise technologies such as Java, .NET, APIs, microservices, cloud platforms, databases, integration middleware, and Service Management platforms.

Ability to manage ambiguity, resolve conflicts, influence stakeholders, drive decisions, and maintain delivery discipline in a multi vendor, multi stakeholder environment.

Bachelors degree in Engineering, Computer Science, Information Technology

Certifications such as PMP, SAFe, CSM, ITIL, or equivalent program / delivery management certifications are preferred.

Insurance domain certifications such as AINS, CPCU, LOMA

Strong communication, negotiation, facilitation, and relationship management skills.

Structured, data driven, and outcome oriented approach to governance and delivery management.

Ability to balance operational stability with transformation, automation, innovation, and cost optimization

Bal Krishna Pathak

Account Manager

Quantum World Technologies Inc

Contact: +1 (phone hidden)

📌 Delivery Manager P&C Insurance (Markham)
🏢 Quantum World Technologies
📍 Markham