- Lead end-to-end AMS engagement across multiple applications and business portfolios.
- Act as the primary interface between business stakeholders, IT teams, and service delivery partners.
- Drive service governance, SLAKPI adherence, operational reviews, and executive reporting.
- Manage incidents, problem management, service improvement initiatives, and transition activities.
- Identify automation, productivity, and cost optimization opportunities across the AMS landscape.
- Support modernization, cloud transformation, and AI-enabled service delivery initiatives.
- Lead distributed delivery teams and foster collaboration across business and technology functions.
📌 Delivery Lead - Application management services (Toronto)
🏢 BULL INFORMATION SYSTEMS
📍 Toronto
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