Overview

Join our dynamic dental team as a Dental Receptionist/Assistant and become the welcoming face and efficient organizer of our busy dental practice! In this vital role, you will combine front desk responsibilities with clinical support, ensuring a smooth experience for patients from their initial appointment to their follow-up care. Your energetic approach and attention to detail will help foster a positive environment where patients feel cared for and confident in their dental health journey.

This paid position offers an exciting prospect to develop your skills in a fast-paced, friendly setting dedicated to excellence.

Duties

- Greet patients warmly, check them in and out efficiently using dental practice management software such as Dentrix or Epic.
- Manage multi-line phone systems to schedule appointments, answer inquiries, and coordinate patient communications with professionalism and enthusiasm.
- Verify patient insurance information, process payments, and handle billing procedures accurately.
- Assist dental providers during procedures by preparing treatment rooms, sterilizing instruments, and managing supplies.
- Maintain electronic medical records (EMRs) with precision, ensuring all patient information is current and confidential.
- Answer incoming calls promptly,



directing calls appropriately and providing exceptional customer service at all times.
- Support administrative tasks such as filing, data entry, and managing appointment reminders to keep the office running smoothly.

Qualifications

- Previous experience working as a dental receptionist or in a medical/dental office environment is highly preferred.
- Familiarity with dental software platforms such as Dentrix is preferred; experience with electronic medical records (EMRs) is a plus.
- Strong knowledge of medical terminology relevant to dentistry and healthcare documentation.
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.
- Outstanding communication skills for engaging with patients, staff, and insurance providers confidently.
- Proven office experience including handling multi-line phone systems, front desk operations, and administrative support.
- Ability to work collaboratively within a team while maintaining professionalism under pressure.

Embark on a rewarding career where your enthusiasm makes a difference! We’re committed to supporting your growth through comprehensive training and ongoing development opportunities in a vibrant dental practice dedicated to exceptional patient care. Pay: $21.00-$27.00 per hour

Work Location: In person

📌 Dental Receptionist/Assistant (Oakville)
🏢 Beaver Dental Consulting
📍 Oakville