Overview

We are seeking a qualified and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, and handle administrative tasks efficiently. Also would be willing to learn some occasional dental assisting.

This role requires excellent communication skills, familiarity with dental office software is considered an asset, and must have a friendly demeanor to ensure a positive patient experience. Prior experience in dental or medical office environments is highly valued but not required.

Duties

- Greet patients warmly and check them in upon arrival
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
- Verify patient insurance information and update electronic medical records accurately
- Prepare and organize patient files using Dentrix software systems
- Collect payments, co-pays, and process billing transactions




- Confirm upcoming appointments and follow up with patients as needed via phone and Recall Max
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as data entry, faxing, scanning, and filing

Requirements

- Prior experience as a dental receptionist or in a medical office setting is an asset
- Knowledge of medical terminology and electronic medical records systems
- Strong organizational skills with attention to detail
- Excellent communication skills, both verbal and written
- Ability to handle multi-line phone systems efficiently in a fast-paced environment
- Office experience including front desk duties and administrative support
- Professional demeanor with a friendly attitude towards patients and staff
- High school diploma or equivalent

Job Type: Full-time Pay: From $20.00 per hour

Benefits

- Dental care
- Extended health care

Work Location: In person

📌 Dental Receptionist (Saint John)
🏢 Millidge Place Dental
📍 Saint John