Job Overview

We are seeking an energetic and detail-oriented Dental Receptionist to join our dynamic dental team! In this vital role, you will be the friendly face and efficient coordinator at the front desk, ensuring a smooth and welcoming experience for every patient. Your enthusiasm and organizational skills will help manage appointments, handle patient inquiries, and support the daily operations of our busy dental practice.

If you thrive in a fast-paced environment and enjoy providing exceptional customer service, this is the perfect opportunity to grow your career in dental healthcare!

Duties

- Greet patients warmly and check them in efficiently using electronic medical records systems (Cleardent).
- Schedule, reschedule, and confirm patient appointments with precision
- Answer multi-line phone systems promptly, directing calls to appropriate team members and providing accurate information.
- Collect and verify patient insurance information, update medical histories, and ensure all documentation is complete.
- Manage patient flow by coordinating with dental staff to ensure timely treatment delivery.
- Handle billing inquiries, process payments, and assist with insurance claims using Epic or comparable systems.




- Maintain a clean, organized front desk area while managing administrative tasks such as filing, faxing, and data entry.

Experience

- Previous experience as a dental receptionist or in a medical office setting is highly preferred.
- Familiarity with dental office software such as Cleardent is essential for success in this role.
- Strong knowledge of medical terminology enhances communication with patients and staff.
- Proven ability to manage multi-line phone systems efficiently while handling multiple tasks simultaneously.
- Demonstrated administrative experience in a fast-paced environment ensures smooth daily operations.
- Experience working with electronic medical records (EMRs) and insurance processing is a plus.
- Excellent organizational skills combined with a friendly demeanor will help you excel in providing top-tier patient service.

Join us to make a positive impact on patients’ lives while advancing your career in a supportive, energetic environment! Pay: $25.00-$32.00 per hour

Benefits

- Dental care
- Flexible schedule
- In office parking

Work Location: In person

📌 Dental Receptionist (Penticton)
🏢 Skaha Dental Centre
📍 Penticton