CONTRACT:

Digital Customer Marketing Specialist - management of B2B marketing content

LOCATION:

Remote from Canada, with the ability to visit an office in Waterloo, ON (occasionally for special events)

DURATION:

12 months

REQUIRED:

- Degree or certification in marketing or communication
- 2-3 years of experience in Customer marketing
- Experience with (or willingness to learn) TechValidate and/or User Evidence
- Comfortable with content management tools, spreadsheets, and digital platforms
- Highly organized with solid attention to details
- Excellent project management and organizational skills
- Strong communication (English) and interpersonal skills
- Ability to work independently and as part of a team
- Eligible to work in Canada

RESPONSIBILITIES:

Content Upload & Management

- Upload and tag customer quotes, testimonials, and case study content into advocacy platforms
- Maintain internal folders and content libraries with accurate,



up-to-date user evidence assets
- Ensure stories are properly categorized by industry, product, persona, and region

Program Support & Administration

- Assist with managing customer surveys and review campaigns
- Monitor content submissions and help track customer approvals and legal clearances
- Help maintain calendars, trackers, and dashboards for ongoing programs

Platform Operations

- Support day-to-day operations of advocacy platforms
- Generate reports on usage and performance of evidence content
- Troubleshoot basic issues and coordinate with vendor support as needed

Cross-Functional Collaboration

- Coordinate with internal teams (Customer Success, Marketing, Legal) to gather required information
- Communicate with external vendors and agencies for content or creative needs

📌 Digital Marketing Specialist (London)
🏢 PrecisionERP/PrecisionIT
📍 London