21 Aug
|
The King's University
|
Edmonton
21 Aug
The King's University
Edmonton
The King's University offers an exceptional liberal arts education from a Christian perspective. Located in Edmonton,
Alberta, King's serves students from across Canada and around the world.Join a dedicated team who have a desire and common mission to see students grow in a dynamic and nurturing Christian environment. People who love working and succeed at King’s serve God gladly, work collaboratively, think creatively, and embrace diversity.
Director of Information Technology & Enterprise Systems
Full-time, Continuing
POSITION SUMMARY
Reporting to the Vice President, Finance & Operations, the Director of Information Technology & Enterprise
Systems provides strategic leadership and oversight for the University's technology function and enterprise systems portfolio.
The Director is responsible for developing and implementing technology strategy; providing leadership for enterprise applications and digital transformation; overseeing IT operations, infrastructure and cybersecurity;
and ensuring that technology investments, services and projects effectively support the University's academic,
administrative and strategic priorities.
The position provides overall leadership for the University's enterprise applications, including Anthology and other institutional systems, ensuring effective integration, lifecycle management, user adoption and continuous improvement. The Director works collaboratively with academic and administrative leaders to identify technology enabled opportunities to improve services, processes and institutional effectiveness.
The Director leads the Information Technology team through the IT Operations Manager and Business Systems
Analyst – Enterprise Applications & Digital Transformation, providing clear accountability while maintaining an appropriate distinction between strategic technology leadership, enterprise systems management and day to day IT operations.
KEY RESPONSIBILITIES
1. Technology Strategy, Leadership & Governance
- Develop and maintain the University's technology strategy and multi year technology roadmap in
alignment with institutional priorities.
- Provide strategic advice to the Vice President, Finance & Operations and senior leadership on
technology opportunities, investments, risks and emerging trends.
- Establish priorities for the Information Technology function and ensure resources are aligned with
institutional needs.
- Provide leadership for technology governance, standards, policies and decision-making frameworks.
- Monitor emerging technologies and assess their potential application within the University, including
artificial intelligence, automation and digital services.
- Promote effective, responsible and innovative use of technology across the institution.
- Develop appropriate measures and reporting to monitor technology service performance, risks,
projects and strategic priorities. 2. Enterprise Applications & Digital Transformation
- Provide strategic leadership and overall accountability for the University's enterprise applications portfolio, including Anthology and other academic and administrative systems.
- Establish appropriate ownership, governance and lifecycle management for enterprise applications.
- Oversee the transition of Anthology and related systems from implementation into sustainable ongoing
operations, optimization and continuous improvement.
- Ensure effective integration between enterprise applications and support the development of a
coherent institutional systems architecture.
- Partner with academic and administrative leaders to identify opportunities for business process
improvement, workflow automation and digital transformation.
- Oversee major application upgrades, enhancements, integrations and implementation initiatives.
- Ensure appropriate change management, stakeholder engagement, training and user adoption
accompany significant technology and system changes.
- Provide leadership and direction to the Business Systems Analyst – Enterprise Applications & Digital
Transformation. 3. IT Operations & Service Delivery
- Provide overall leadership and oversight for IT infrastructure, networks, cloud services, end user
technology and service delivery.
- Provide leadership and direction to the IT Operations Manager, who is responsible for day to day IT
operations and technical service delivery.
- Ensure technology services are reliable, secure, scalable and responsive to the needs of students,
faculty and staff.
- Establish appropriate service standards and performance measures and promote a culture of
responsive, customer focused service.
- Ensure effective technology asset lifecycle planning and management.
4. Cybersecurity, Technology Resilience
- Manage and continuously improve the University's cybersecurity program, in alignment with
institutional priorities and risk expectations.
- Develop and maintain appropriate technology security policies, standards, controls and awareness
programs for review and approval through established University processes.
- Monitor cybersecurity and technology risks and provide regular reporting and recommendations to the
Vice President,
Finance & Operations.
- Coordinate cybersecurity risk assessments, incident preparedness, response activities and remediation
plans.
- Ensure technology practices support applicable legislative, regulatory, contractual, privacy and
institutional requirements.
- Maintain and regularly test appropriate technology disaster recovery capabilities and recovery
procedures.
- Work with institutional leaders to ensure technology recovery plans support the University's broader
business continuity requirements.
- Strengthen IT operational resilience by reducing identified single points of failure, supporting cross
training, and ensuring critical technology processes and system knowledge are appropriately documented. 5. Technology Projects & Portfolio Management
- Manage and coordinate the portfolio of technology projects and initiatives approved by the University.
- Develop project governance, planning, reporting and risk management practices appropriate to the
size and complexity of technology initiatives.
- Work with the appropriate stakeholders to establish explicit objectives, responsibilities, resource
requirements, timelines and expected outcomes for technology projects.
- Assess competing technology initiatives and provide prioritization and investment recommendations
to the Vice President, Finance & Operations.
- Monitor the status, budget, risks and outcomes of major technology initiatives and provide regular
reporting to the Vice President, Finance & Operations and other stakeholders, as appropriate.
- Escalate significant project risks, resource constraints, budget pressures and decisions requiring
executive direction.
- Ensure completed technology projects transition effectively into sustainable operational ownership.
6. Vendor, Contract & Third-Party Management
- Provide leadership for technology vendor and strategic partner relationships.
- Oversee technology contracts, licensing arrangements, renewals and service level agreements.
- Lead or support significant technology contract negotiations and procurement activities.
- Monitor vendor performance, value, risk and compliance with contractual obligations.
- Evaluate third party technology solutions in consideration of institutional requirements,
interoperability, security, cost and long-term sustainability. 7. Financial Management & Technology Investment Planning
- Develop and manage annual operating and capital technology budgets in alignment with institutional
priorities.
- Develop multi year technology investment and lifecycle plans.
- Provide recommendations to the Vice President, Finance & Operations regarding technology
investments and priorities.
- Monitor technology expenditures and ensure responsible stewardship of institutional resources.
- Identify opportunities for cost optimization, consolidation, licensing efficiencies and improved value
from technology investments.
- Ensure technology procurement follows University policies, delegated authorities and procurement
requirements. 8. People Leadership & Team Development
- Provide leadership, direction and oversight for the Information Technology team.
- Develop, coach and support the retention of capable technology professionals.
- Establish clear roles, performance expectations and accountabilities within the team.
- Foster a collaborative, service-oriented culture focused on accountability, innovation and continuous
improvement.
- Develop succession and workforce plans for critical technology functions.
- Promote knowledge transfer, cross training and documentation to reduce dependency on individual
employees.
- Build effective relationships between Information Technology and academic and administrative
departments across the University.
QUALIFICATIONS
Education
Required
- Bachelor’s degree in information technology, Computer Science, Information Systems, Business,
or another relevant discipline.
Preferred
- Master's degree in a relevant discipline.
- Relevant professional certification in areas such as IT governance, cybersecurity, project
management, service management or enterprise technology. Experience The successful candidate will normally bring:
- A minimum of 5 years of progressively responsible experience in information technology, enterprise
systems or a related field, including significant leadership or management responsibility.
- Demonstrated experience leading multidisciplinary technology teams and developing staff.
- Experience developing and implementing technology strategy, roadmaps and organizational priorities.
- Significant experience with ERP and enterprise applications in a complex organizational environment.
- Experience overseeing major technology implementations, integrations, upgrades or digital
transformation initiatives.
- Experience with enterprise systems such as ERP, CRM, SIS, finance, HR/payroll or related institutional
applications.
- Experience managing technology vendors, contracts and third-party service providers.
- Experience developing and managing operating and capital technology budgets.
- Experience with cybersecurity, technology risk management, disaster recovery and business continuity.
- Experience establishing technology policies, standards, controls and governance practices.
- Experience with Microsoft Dynamics 365, Anthology or comparable enterprise platforms would be
considered an asset. Knowledge & Technical Understanding The successful candidate will demonstrate:
- Strong understanding of enterprise applications, systems integration and application lifecycle
management.
- Sound understanding of IT infrastructure, networks, cloud technologies and modern technology service
delivery.
- Strong understanding of cybersecurity principles, technology risk and privacy requirements.
- Knowledge of technology governance, architecture, project and portfolio management, and vendor
management.
- Understanding of digital transformation, business process improvement, workflow automation, data
and analytics, and emerging technologies.
- Ability to translate complex technical matters into clear business implications, risks and
recommendations for nontechnical audiences.
- Sufficient technical depth to provide credible leadership and oversight while effectively delegating
detailed operational and system administration responsibilities to appropriate team members. Leadership & Personal Competencies The successful candidate will demonstrate:
- Strategic thinking – able to connect technology decisions and investments to institutional priorities
and long-term objectives.
- Leadership – able to lead, develop and empower a multidisciplinary technology team.
- Collaboration – builds effective relationships across academic and administrative functions and works
constructively with stakeholders with differing needs and priorities.
- Communication – communicates complex technology matters clearly and effectively to technical and
nontechnical audiences, including senior leadership.
- Sound judgement – makes balanced decisions considering service, risk, security, cost and institutional
priorities.
- Change leadership – able to lead technology enabled organizational change and support effective
stakeholder adoption.
- Financial stewardship – demonstrates responsible management of budgets, contracts and institutional
technology investments.
- Service orientation – understands that technology exists to enable teaching, learning, student success
and effective University operations.
- Problem solving – demonstrates strong analytical skills and the ability to manage complex and
competing priorities.
- Continuous improvement – actively identifies opportunities to improve technology services, systems
and business processes.
- Operational resilience – promotes documentation, knowledge sharing, succession planning and
appropriate redundancy within critical technology functions. Mission Alignment The successful candidate will demonstrate wholehearted support for the mission and Christian identity of The
King's University and will be required to meet the University's applicable faith-based conditions of employment.
Overall Impact The Director of Information Technology & Enterprise Systems ensures that the University's technology environment is secure, reliable, sustainable and strategically aligned with institutional priorities.
Through effective leadership of IT operations, enterprise systems, digital transformation, cybersecurity,
technology investments and people, the Director enables technology to support student success, teaching and learning, administrative effectiveness, organizational resilience and the University's long term strategic objectives.
A condition of employment is assent to the University’s Christian Statement of Faith found at:
https://www.kingsu.ca/about-us/careers The King’s University follows a standardized salary grid. The salary range for the position is $97,500 -
$124,000/yr dependent on qualifications and experience. A comprehensive benefit package, pension, and generous vacation and time off are provided.
Apply by submitting a resume and cover letter through our online portal at kingsu.ca/about-us/careers.
Application Deadline: September 1, 2026
Human Resources The King’s University
9125-50 Street, Edmonton, Alberta
T6B 2H3
Visit our web site at www.kingsu.ca.
We appreciate all applicants for considering The King's University as a potential employer, however, only those considered for an interview will be contacted.
The King's University respects, appreciates and encourages diversity. We welcome applications from all qualified individuals including members of visible minorities, Indigenous, First Nations, Metis, and Inuit peoples and persons with disabilities. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority.
📌 Director of Information Technology & Enterprise Systems Administrative Position: Full-Time (Edmonton)
🏢 The King's University
📍 Edmonton