Full Time The Manager, Grid Operations is responsible for the day-to-day management of the line and metering operations function, ensuring all work is completed safely and in an effective manner. The incumbent organizes, prioritizes and directs the work activities for overhead, substation and underground electrical work. As a member of the Leadership Team (LT) the incumbent actively supports a 'whole organization' approach by putting sufficient focus on predicting and responding to customer needs, building an engaged employee culture, and continually seeking better solutions through productivity, technology and innovation. The incumbent manages resources to ensure work scope is achieved and aligned with budgets, project plans and capital plans. Support and direct Supervisors in the assignment of work, crew rotation and placements and equipment and resource optimization. Ensure the VP Distribution Services is kept informed of emerging issues and progress on key work plans, critical business decisions, and the status of established goals & objectives. Support and coach Supervisors in managing day-to-day employee and labour relations issues within the department and ensure resolutions are applied consistently and in accordance with the Collective Agreement. Manage team time and resources allowing Supervisors sufficient time and opportunity to proactively manage employee performance, attend regular crew visits, mentor trades on safe work practices and keeping mind on task, and manage inventory effectively to increase tool-time. Assist in the development of the Health &

• Safety strategy and plan execution. Assist in the development and monitoring of operating and capital budgets

• Review project plans and ensure proposed estimates and timelines are accurate,



that resources are working to plan and budget. Ensure materials are ordered within appropriate timeframes to avoid delays in work and establish minimum inventory levels. Schedule and execute the annual maintenance/inspection plan. Provide support and leadership to reactive and emergency response planning. Lead outage response and restoration activities, ensuring timely mobilization of crews and resources, effective incident escalation, and clear communication with internal stakeholders, customers, and external agencies. Conduct field safety audits, engage crews in dialogue relative to work being performed, monitoring crew and public safety protocols. Assess and monitor Contractor performance to ensure the application and adherence to the Contractor Management Policies &

• Procedures. Intermediate MS Word &

• Excel. Intermediate ability to use business cost-benefit analysis in seeking efficiencies and improving business operations. Working knowledge and understanding of the Ontario Electrical Safety Code. Familiar with Microsoft Office programs. CET is an asset. An equivalent combination of education, utility operations experience, leadership experience, and technical qualifications may be considered. Prior experience with work planning, scheduling and inventory management. Ability to manage departmental budgets and related tracking. Supervisor, Operations (Lines) Milton Hydro is an equal opportunity employer and is committed to providing a recruitment process that respects the dignity and independence of all candidates. Should you require accommodation at any stage in the recruitment, assessment or selection process please email [email protected] thank all applicants for their interest in Milton Hydro Distribution Inc.,

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