End User Support Specialist (Toronto)

End User Support Specialist (Toronto)

21 Aug
|
LanceSoft
|
Toronto

21 Aug

LanceSoft

Toronto

Pay Range: CAD 50-55/hr

Skills: Windows Powershell

Experience Required: 10 & Above Years

Role Descriptions

Key Responsibilities

Own end-to-end vulnerability remediation operations.

Lead remediation of Critical| High| and Medium vulnerabilities identified through Microsoft Defender Vulnerability Management.

Review exposure scores| vulnerability trends| patch compliance| and remediation effectiveness.

Drive monthly remediation planning and prioritization.

Manage remediation teams including Defender Analysts| Intune Engineers|Packaging Engineers| and Citrix Engineers.

Coordinate with Security| Infrastructure| Application Owners| and Customer stakeholders.

Develop remediation strategies for OS| browser| third-party applications| and Citrix environments.





Review Security Copilot insights and remediation recommendations.

Present executive dashboards| risk reports| compliance reports| and SLA metrics.

Manage exception handling and risk acceptance processes. Ensure adherence to patching SLAs and compliance targets.

Required Skills

Microsoft Defender Vulnerability Management Microsoft Defender XDR Microsoft Security Copilot Microsoft Intune Windows Autopatch Patch My PC Windows 11 Enterprise macOS Endpoint Management Citrix Virtual Apps Desktops PowerShell Automation Vulnerability Risk Management Endpoint Security

📌 End User Support Specialist (Toronto)
🏢 LanceSoft
📍 Toronto

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