Hi

Hope you're doing great.

We have an urgent position listed below. If you are interested, please send your most recent resume along with your expected rate.

Position: Endpoint Engineering Specialist – L2/L3

Location: Toronto – 3 days office

Contract

:

Experience: 6–8 Years

Key Technologies: Microsoft Intune, MECM/SCCM, Entra ID, Defender for Endpoint, Windows 10/11, PowerShell

Purpose The Endpoint Engineering Specialist – L2/L3 is responsible for managing and supporting enterprise endpoint services, with strong hands-on expertise in Microsoft Intune and MECM/SCCM. The role focuses on endpoint administration, application deployment, patching, compliance, vulnerability remediation, troubleshooting, and continuous service improvement.

Key Responsibilities

Endpoint Management – Intune & SCCM

· Administer and support Microsoft Intune and MECM/SCCM in a large enterprise environment.

· Manage Intune configuration profiles, compliance policies, endpoint security policies, device enrollment, application deployments, and update policies.

· Support Windows Autopilot, Windows Update for Business/Autopatch, Entra ID device management, and Defender for Endpoint.

· Manage SCCM applications/packages, collections, software updates, deployment configurations, content distribution, and client health.

· Support Intune/SCCM co-management and endpoint migration activities where applicable.

Software Deployment & Patching

· Package, test, deploy, upgrade, and troubleshoot enterprise applications through Intune and SCCM.

· Manage monthly Windows/application patching, deployment monitoring, and patch compliance.

· Troubleshoot failed application and patch deployments using Intune diagnostics, SCCM client logs, Event Viewer, and PowerShell.

· Support vulnerability remediation and address non-compliant or vulnerable endpoints.





L2/L3 Support & Troubleshooting

· Provide L2/L3 support for complex endpoint incidents and escalations.

· Troubleshoot Windows 10/11, Microsoft 365 Apps, Intune enrollment, SCCM clients, application deployment, patching, compliance, BitLocker, and Defender-related issues.

· Maintain technical documentation, SOPs, deployment procedures, and knowledge articles.

· Support change management, testing, pilot deployments, and production rollouts.

· Participate in endpoint modernization initiatives including Intune adoption, SCCM-to-Intune migration, Autopilot, and endpoint security improvements.

· Collaborate with Security, Infrastructure, Identity, Service Desk, and other technology teams.

Required Qualifications

· 6–8 years of experience in endpoint engineering, endpoint administration, EUC, desktop engineering, or related IT operations.

· Strong hands-on experience with Microsoft Intune and MECM/SCCM.

· Experience with application packaging/deployment, patch management, endpoint compliance, and vulnerability remediation.

· Good knowledge of Windows 10/11, Entra ID, Microsoft Defender for Endpoint, Microsoft 365, Active Directory, and Group Policy.

· Working experience with PowerShell scripting and automation.

· Robust L2/L3 troubleshooting, root cause analysis, documentation, and communication skills.

Preferred Qualifications

· Experience with Windows Autopilot, Windows Autopatch, Intune Remediations, and Intune/SCCM co-management.

· Experience with ServiceNow, Jira, or similar enterprise platforms.

· Microsoft Endpoint Management, Microsoft 365, or related certifications.

· Experience supporting a large-scale enterprise endpoint environment.

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Thanks

Prashant Bansal

Raas infotek corporation

262 Chapman road, Suite 105A, Newark, DE-19702

Phone: (phone hidden) Ext: 144,

Email: [email protected]

Website: raasinfotek.com

📌 Endpoint Engineering Specialist –/ (Toronto)
🏢 Raas Infotek
📍 Toronto