Lead applicant services at the University of Calgary as the Manager, Applicant Experience. Engage effectively with over 40,000 applicants and enhance the undergraduate admission process. This full-time, temporary role focuses on managing a team dedicated to providing exceptional advisory services.

You will oversee operations for an impressive volume of inquiries, leading the admissions team in delivering effective communication strategies. The position supports the university’s enrolment goals, ensuring a positive and productive applicant experience each year. Key Responsibilities:

- Supervise daily undergraduate admissions advising operations
- Collaborate with registrar’s office on service strategy
- Manage front-end application and transcript processing
- Develop and implement communication strategies
- Conduct research to enhance student experience Requirements:
- Undergraduate degree required
- 3-5 years in registry or admissions roles
- Proven experience in training and leadership
- Advanced knowledge of student information systems
- Strong communication and decision-making skills Shape the future of student admissions at UCalgary through proactive leadership and strategic planning.

📌 Experienced Manager of Applicant Experience (Calgary)
🏢 University of Calgary
📍 Calgary