Join BMC Helix as an Expert ITSM Developer, where you’ll innovate IT service management solutions. Drive meaningful change while enhancing service delivery. In this critical role, you will design and develop applications for BMC Helix ITSM, utilizing your extensive experience and creative thinking.

Collaboration is key; work alongside various teams to translate requirements into technical solutions. Your focus on CMDB, APIs, and SQL will help drive the effectiveness of our ITSM tools. Key Responsibilities:

- Design, develop, and maintain ITSM applications
- Enhance workflows and service catalog offerings
- Create impactful dashboards for reporting
- Integrate systems using REST APIs and Web Services
- Provide technical leadership and best practices

Requirements:

- Minimum 8 years with BMC Helix ITSM
- Proficient in SQL and Digital Workplace Advanced
- Experience with CMDB and Asset frameworks
- Robust understanding of ITIL V3/V4
- Solid scripting and troubleshooting skills

Lead development efforts that impact IT service management at BMC Helix.

📌 Expert ITSM Developer at BMC Helix (Montreal)
🏢 BMC Helix
📍 Montreal